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AutoNation Ford South Fort Worth

Fort Worth, TX

4.2
579 Reviews
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5300 Campus Drive

Fort Worth, TX

76119

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Showing 579 reviews

September 12, 2023

We went in multiple times to make sure we got exactly what we wanted; my husband is a particular man. Alex was always available for questions and never upset that we wanted to take our time in getting th More

by Jessica T.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Rodriguez
Sep 16, 2023 -

AutoNation Ford South Fort Worth responded

Hi Jessica, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 04, 2023

You will explain my rating, the sales/financing was the was the easiet in/out process ever. Kaylen is a great sales person. You have had my BMW for 2 months and the brake pads need changed, so being loy More

by Scotamara
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kaylen, Brandon, Jason
Sep 07, 2023 -

AutoNation Ford South Fort Worth responded

Hi, we appreciate your honest feedback, as we are always looking for ways to improve. Thank you for leaving feedback. Please reach out to us at (817) 522-3225 so we may identify ways to improve your experience.

August 24, 2023

They treat people good and give you water because it is hot. The bathrooms are clean. More

by pantojatom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service good
Aug 30, 2023 -

AutoNation Ford South Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 21, 2023

Doug and Jonathan were great to work with. Doug did a great job keeping me informed on my vehicle order status. Great follow-ups and they made sure my accessories came in super-fast. More

by DavidD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Welch, Jonathan Rodriguez
Aug 25, 2023 -

AutoNation Ford South Fort Worth responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford South Fort Worth! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 20, 2023

Fast friendly done right at a fair price what more could you want from a dealer More

by sak76118
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
Aug 25, 2023 -

AutoNation Ford South Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 19, 2023

Service department cannot complete work when scheduled. There has been 2 times that I scheduled work to be done to my work truck and they cannot get it done. Leaving me without being able to go to work and More

by TimM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay
Aug 25, 2023 -

AutoNation Ford South Fort Worth responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 522-3225 to discuss what we can do to help.

August 17, 2023

Always great service and advice. Great place to get your service and parts from. Will be back for sure. More

by donnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brennan, Randall
Aug 23, 2023 -

AutoNation Ford South Fort Worth responded

Hi Donnie, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 17, 2023

We were traveling and our truck broke down, we had to leave it behind, however the team was great at communicating during the repair time. Truck needed major repair and the services was great. Thank you, More

by estela.molina0906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaylen Lewis
Aug 23, 2023 -

AutoNation Ford South Fort Worth responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

August 14, 2023

I drove an hour to buy a used car from them. It has been a nightmare. The check engine light came on before I even made it home. Six weeks later it is still on. Because they missed an open r More

by Leta
Recommend Dealer
No
Employees Worked With
Sobi & Raul
Aug 17, 2023 -

AutoNation Ford South Fort Worth responded

Hi Leta, we are deeply disappointed by your experience at AutoNation Ford South Fort Worth. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (817) 522-3225 to discuss what we can do to help.

Sep 18, 2023 -

Leta responded

I am not going to reach out to anyone. I have tried doing that for months. I am dealing with things and paying for repairs that they should have fixed before I bought the car. The check engine light came on while driving home after I bought the car. And although I have received MANY promises to fix it, it is still not fixed. I bought the car almost 3 months ago and I still do not have my license plates and registration. A week ago I got an email that they had received them and were going to fedex them to me. Hahahahaha. What a joke. I still dont have them. So if you can provide me with the name of the GM I might reach out to him. But in my opinion it is HIS job to reach out to ME.

August 10, 2023

Great customer service and fast service. I recommend this dealership. Very happy with their work. More

by emrguisao26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nina
Aug 14, 2023 -

AutoNation Ford South Fort Worth responded

Hi, thank you so much for your positive comments about AutoNation Ford South Fort Worth! Don't hesitate to call us if you ever need anything. Be safe on the road!

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