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AutoNation Ford South Fort Worth
Fort Worth, TX
590 Reviews
AutoNation Ford South Fort Worth is one of the largest Ford dealerships in the Dallas-Fort Worth area, and is your local destination for all new and used Ford models. Located directly south of downtown Fort Worth, our showroom is just north of I-20 on Campus Drive. With an expansive inventory of both new and used Ford vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect new or used vehicle for you! Check out our website today, or visit our showroom in Fort Worth to learn more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 590 reviews
July 22, 2021
An appointment was made on 7-17-21 for 7-19-21 and it was not honored. My vehicle was there two days with no progress. I picked it up without correcting the issue. not honored. My vehicle was there two days with no progress. I picked it up without correcting the issue. More
by buckie929
Employees Worked With
Jerry
July 21, 2021
Excellent buying experience in a time of uncertainty. I haven't bought a new vehicle in many years and quite frankly was not looking forward to it. What a pleasant and unpressured experience. Saw the vehic haven't bought a new vehicle in many years and quite frankly was not looking forward to it. What a pleasant and unpressured experience. Saw the vehicle I was interested in and took a test drive. Within a short time later and I driving it home. Sales and finance people did NOT pressure me into anything. Doug and Sam were great. The salesman Doug has even offered to take my truck back to the dealer to get the spray-in liner done since I am busy with work during the week and on Saturday. Had I know the experience would have been like this, I would not have waited so long in getting a new vehicle. More
by robin.pyburn
Employees Worked With
Doug Welch and Sammy (finance)
July 21, 2021
Brettin the service dept is great.. always been fair and honest..fast service..very likable and friendly..have had no issues with any one..All good.. honest..fast service..very likable and friendly..have had no issues with any one..All good.. More
by mazimmer54
Employees Worked With
Brett in service
April 13, 2021
I drove over 1600 miles to come to this dealership. I was working with 3 different dealerships and AutoNation made me feel they wanted my business and they earned it. All around positive and friendly staff. working with 3 different dealerships and AutoNation made me feel they wanted my business and they earned it. All around positive and friendly staff. Doug Ball is the man. Smooth, easy and fair car buying experience. More
by Dolgar2
Employees Worked With
Doug Ball
February 01, 2021
Excellent all around buying experience . I used the Sam's Club car buying program to look for a new Ford Explorer . Several dealerships contacted me . It was clear that not all of them paid attention to what Club car buying program to look for a new Ford Explorer . Several dealerships contacted me . It was clear that not all of them paid attention to what I was looking for . The folks at AutoNation South Ft Worth ( Eric Victor and Allison Basham ) did . They helped me to find the right Explorer for our family, gave me a good price and a fair value for my trade in . The finance manager , Sam Ramadan , helped me to determine the best purchasing option to save me $$ on my new Explorer . I have no trouble recommending the Sam's Club car buying program and AutoNation South Ft Worth to anyone looking to buy a new car More
by Buckeyebudman
Employees Worked With
Eric Victor , Allison Basham, Sam Ramadan
January 15, 2021
All I can say is they went above and well beyond to take care of my wife on her purchase. Had to wait on the cancelation of extras on our trade to help get us where we needed to be and they waited a month w care of my wife on her purchase. Had to wait on the cancelation of extras on our trade to help get us where we needed to be and they waited a month with the car on hold. Recommend 100% I can vouch for these two. The financial guy is a riot and is a great person to work with. More
by B.Dub
Employees Worked With
Chris (Sales) and Misty (Manager)
September 17, 2019
24 Hours and still no quote Shouldn't take 24 hours to provide a quote. Got an email pretty fast, but asked a second question, no response, next day sent another email, still no Shouldn't take 24 hours to provide a quote. Got an email pretty fast, but asked a second question, no response, next day sent another email, still nothing More
by DM224
Employees Worked With
Doug Welch
August 22, 2018
Place is a JOKE I drove 4.5 hours from Oklahoma to look at a used 2014 Silverado they had for sale. After getting there they pull out the bare keys. I asked where the I drove 4.5 hours from Oklahoma to look at a used 2014 Silverado they had for sale. After getting there they pull out the bare keys. I asked where the key fobs were. They tell me they don’t have them. I ask how do you use the remote start with no fobs. They tell me it doesn’t have remote start. The ad on Autotrader listed remote start. She goes and talks to someone and they agree to add remote start. I tell them if the truck has navigation, it came with remote start, they just need the fobs. They go to the truck and bring in the original sticker from when it was new. Plainly written on the sticker “Remote start”! I shoulda turned around and left! They disappear again and comeback with one fob. I asked where they found it, they say it was in someone’s desk drawer. They proceed to start the truck and it sounds like it has no exhaust at all. I test drive it, we get back and they asked what I thought. I told them it was too loud. They agree to reimburse me to fix the exhaust( which they did 3 weeks later). After I get the exhaust fixed I notice a vibration which I thought was the exhaust being dumped in front of the axle. I take it in to get the tires balanced. I notice it still has a vibration. I take it back to the people who balanced the first time. They do a road force balance and discover two of the tires are bad. I’ve since called my salesman and they told me to talk to Don Bailey, which I have left 3 voicemails for and has yet to call me back! I’ve called numerous other times to only be transferred to someone else’s voicemail, with no return calls!! I did finally talk to someone named Steve whose response was to me “Did you make it home”! Not a place that sounds like they take care of their customers. All this after their 125 point inspection! My advice is to NEVER step foot inside any Autonation dealership!!! I’m now in the process of taking the truck to a GM dealership to have the rough idle looked at. I’m hoping the Powertrain warranty will cover that. This has been $1,000 out of my pocket and I haven’t even owned the truck a month. Their 125 point inspection is a joke! More
by JSoulek
Employees Worked With
Mary
May 17, 2018
Just what I wanted Christine helped me find the perfect Ford Escape. She understood that I had my own ideas about what I wanted and she didn't try to push me into someth Christine helped me find the perfect Ford Escape. She understood that I had my own ideas about what I wanted and she didn't try to push me into something more than I needed.. it was a great experience and I'm very happy with my purchase! More
by Toottheflute
Employees Worked With
Christine
April 14, 2018
Professionalism and patience Doug Welch demonstrated real professionalism when we changed our minds after purchasing a used vehicle. He listened and followed through patiently, h Doug Welch demonstrated real professionalism when we changed our minds after purchasing a used vehicle. He listened and followed through patiently, helping us retrieve our payment --which turned out to be complicated and frustrating -- but he stayed with it. More
by Judy Groulx
Employees Worked With
Doug Welch (also his sales supervisor whose name I didn't write down)
