AutoNation Ford South Fort Worth
Fort Worth, TX
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I really appreciate the care and service I recieve from Autonation on Campus drive Fort Worth. I am able to set up a day to bring my truck in for service. And it is taken care of in a timely manner. Thank Autonation on Campus drive Fort Worth. I am able to set up a day to bring my truck in for service. And it is taken care of in a timely manner. Thank you Jerry Fischer. More
Called and made appt. to have transmission looked at on my 2019 F150, not a problem setting up appt. Delivered truck prior to appt. time of 8:00 AM and went over concerns to have transmission looked at on my 2019 F150, not a problem setting up appt. Delivered truck prior to appt. time of 8:00 AM and went over concerns with advisor. Called advisor at lunch to find out status and was told there were 3 customers ahead of me. Advisor called back to inform me that transmission tech is backed up and it my truck wouldn't be looked at for 1 1/2 to 2 weeks. Advisor tried to explain why it wasn't mentioned the long wait period to just check the truck, This was a waste of my time taking and picking up truck not to mention having to waste the time of 2 others to pick me up and drop me off. If the dealership would have been honest about the wait time on having transmission checked I would have gladly set appt and waited. They have lost my business at AutoNation Fort Worth! More
Communication sucks! Service sucked! I felt lied to. We have bought Ford cars over 35 years but we're choising Dodge, Chrysler, GMC, or foreign. Never Ford again! Service sucked! I felt lied to. We have bought Ford cars over 35 years but we're choising Dodge, Chrysler, GMC, or foreign. Never Ford again! More
I have bought several cars over the years from this dealership. Have enjoyed every car & the service received is a 10* rating to me. The service has always been the best,Brett Alvine is my service rep. dealership. Have enjoyed every car & the service received is a 10* rating to me. The service has always been the best,Brett Alvine is my service rep. Has always been there with answers and help with any problems. good service in all areas. Thank you. Top notch service.***** More