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AutoNation Ford South Fort Worth
Fort Worth, TX
579 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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March 20, 2024
True to their word on the trade in. No pressure in buying a car and the whole process was the shortest and most comfortable I’ve experienced! No pressure in buying a car and the whole process was the shortest and most comfortable I’ve experienced! More
by Fbclsm
Employees Worked With
Eric and Ian
March 20, 2024
Ally the manager was wonderful she took great care of me and made me glad I was and still am a ford owner she deserves any award yall could give her and made me glad I was and still am a ford owner she deserves any award yall could give her More
by Aggie69
Employees Worked With
Ally the manager
January 09, 2024
I wouldn't let this dealership work on my go cart. On December 14, 2023 I arrived at the service department to drop off my truck for a pre-arranged appointment that had been made three weeks earlier. On December 14, 2023 I arrived at the service department to drop off my truck for a pre-arranged appointment that had been made three weeks earlier. My 2016 F250 with less that 100k miles has death wobble. I have bought a heavy duty performance adjustable trac bar and a Bilstein dual stabilizer kit and had these parts installed at Meineke. After installing these parts, Meineke was unable to perform a front end alignment because the death wobble I'd been experiencing has prematurely worn out the outer tie rod ends and the center drag link. For Meineke to replace the worn front end parts would have cost me an additional $1800. When I bought the truck with 74k miles I also bought an extended bumper to bumper warranty that covers these front end parts. When I made the appointment with Tyrell and his supervisor they confirmed these parts were in stock if needed for my upcoming appointment three weeks later. On December 14 I dropped my truck off as scheduled and didn't bother them until the following Tuesday. I had to call NUMEROUS times to get someone to answer the phone. The person I spoke to said they would have Tyrell call me with a status update. Tuesday evening of December 19 Tyrell finally returned my call and told me the technician had already changed to oil and aligned the front end and was in the process of diagnosing the pinion gear oil leak. I asked about the worn tie rod ends and center drag link and he said they had not been replaced. I then asked how could the front end alignment have been done without the worn parts being replaced, but was unable to get a straight answer from him. I then asked him when my truck would be ready for pickup and he said Thursday December 21st. Thursday the 21st arrives and no answer when I call Tyrell. I called the main service department number and was informed that my truck was still being diagnosed. I asked what had been done and was informed that ABSOLUTELY NOTHING HAD BEEN DONE TO MY TRUCK DURING THE ENTIRE WEEK THAT IT HAD BEEN THERE - NO OIL CHANGE, NO FRONT END ALIGNMENT, NO DIAGNOSES - ABSOLUTELY NOTHING HAD BEEN DONE. WHEN I ARRIVED TO PICK IT UP A FEW MINUTES AFTER BEING INFORMED OF THIS I FOUND IT HAD NOT EVEN BEEN MOVED FROM THE PARKING SPOT I'D LEFT IT IN A WEEK EARLIER!!! More
by kmnwa
Employees Worked With
Tyrell
