AutoNation Ford South Fort Worth

Poor customer service , representative work around, without even asking a customer if you been helped without even asking a customer if you been helped More

Scheduling the appointment wasa bit confusing. However, once I got off the website and started speaking with Terricka, things went smoothly. She had the car ready for me when I arrived and the pur However, once I got off the website and started speaking with Terricka, things went smoothly. She had the car ready for me when I arrived and the purchasing process did not take the full day. More

Chris Rodriguez was a very professional and personable sales person. He went above and beyond helping me get into a new ford ranger. Despite a couple of setbacks( cars already being sold ) he finally foun sales person. He went above and beyond helping me get into a new ford ranger. Despite a couple of setbacks( cars already being sold ) he finally found one that I wanted. Much to my dismay it would not be ready by time I needed to leave, but offered to bring it to my home the next day (reason being I lived 70+ miles away ). This made me happyand will go back to himin the future when I need a vehicle. Thank you Chris More

Aaron Cross was amazing. My family and I have bought several cars from him and will continue to go back. He has always treated us like family. Everyone there is so nice and g My family and I have bought several cars from him and will continue to go back. He has always treated us like family. Everyone there is so nice and go over and beyond. More

Doyle Welch is a fantastic sales person. I will definitely be buying more cars from him! I will definitely be buying more cars from him! More

Chris was a great at helping me out with my purchase! He is an amazing sales man also for him! He is an amazing sales man also for him! More

First, this is a no price hassle location. I was greeted in a warm manner without being pounced on by a bunch of vultures. I worked with Chris on my trade-in and ultimate sale of my new to m I was greeted in a warm manner without being pounced on by a bunch of vultures. I worked with Chris on my trade-in and ultimate sale of my new to me vehicle. He was professional and courteous. I was a pleasure working with him. I'd recommend this location & Chris. More

The salesman Martin was great who every they have detailing vehicles is horrible at there job used dirty rags to wipe down the entire vehicles there's circular scratches threwout the entire paint of detailing vehicles is horrible at there job used dirty rags to wipe down the entire vehicles there's circular scratches threwout the entire paint of the vehicles and I'm finding grime all over the vehicle I can't say I've ever left this dealership and not found something done half done or with little effort or something missing from a vehicle More

I was looking for an experience that allowed me to spend the least amount of time possible at the dealership and they were able to do that. Text, email, online credit application. We had +/- 90% of the deal the least amount of time possible at the dealership and they were able to do that. Text, email, online credit application. We had +/- 90% of the deal done before I arrived at the dealership. (I knew what I wanted) Like so many people, I just don't have hours to spend. I was happy with the efficiency. If I have a complaint, it's this: it's AutoNation's policy that the buyer have insurance on the vehicle before they leave. I didn't find out about this until I got to the dealership. I would have REALLY appreciated 24-48 hours prior notice so that I could have taken care of it ahead of time. More

I purchased a 2023 lightning Pro that was originally a Fleet order, but was retailed to me. All retail 2023 lightnings with the extended range battery, regardless of trim, come with a free Ford Charge Sta Fleet order, but was retailed to me. All retail 2023 lightnings with the extended range battery, regardless of trim, come with a free Ford Charge Station Pro Charger. Ford customer relations have confirmed this personally to me. All I need is a emailed “code” provided by the dealership, that would allow me to order it online. It’s been over two months now, with multiple phone calls-most never being returned. Even their receptionist knows me by name…Personal trips to the dealership were met with “we’re working on it, we’ll let you know”… it takes months to provide a retail customer a code??? What’s it going to take? And another thing I inquired about was the complimentary Tesla charge adaptor. All a new owner has to do is reserve it… turns out, someone somehow reserved my adaptor using my VIN #, and no resolving explanation has ever been given… The only thing I’m getting from AutoNation South Ft.Worth, is the feeling they wish I’d just give up and go away… The included level two - Ford Charge Station Pro, and the complementary Tesla charge adapter was the deciding factor of why I made the purchase… If I only knew how it would actually turn out, I would have walked away… More