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AutoNation Ford South Fort Worth

Fort Worth, TX

Overview
Reviews
Vehicles
4.2
579 Reviews
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5300 Campus Drive

Fort Worth, TX

76119

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Showing 579 reviews

November 25, 2022

Chris Philips helped me a whole bunch. He was very kind . I highly recommend him to look for him at the dealership when you want to buy a vehicle! More

by alexa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Philips
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November 25, 2022

Very professional. Everything was done in a timely manner and my service guy explained everything. I can't remember his name. It starts with an a e More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I can't remember his name. He was a young Hispanic guy, and it started with an E.
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Nov 26, 2022 -

AutoNation Ford South Fort Worth responded

Hello, We appreciate your positive review about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 24, 2022

I recently had yet another great experience with the service department at AutoNation Ford South Fort Worth, Special thanks to my service advisor Brett Alvine! More

by Doug Ball
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Alvine, Jerry Fisher
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Nov 25, 2022 -

AutoNation Ford South Fort Worth responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

November 22, 2022

Never a disappointment- dependable, efficient service you can count on. Jerry is the best!, not to mention Walter for always providing you safe and timely car service.. More

by Ch2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Fisher
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Nov 23, 2022 -

AutoNation Ford South Fort Worth responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 21, 2022

Great Service and communication. The actual cost was under the estimate provided and the actual time to diagnose was under the estimated length of time as well More

by BMG044
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
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Nov 23, 2022 -

AutoNation Ford South Fort Worth responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 21, 2022

Got great deal on purchase and Jerry take great care of my service needs perfext More

by jamesswager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
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Nov 23, 2022 -

AutoNation Ford South Fort Worth responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 21, 2022

Always great service, will definitely return for future repairs. Service was very fast and friendly. More

by donnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry, Jim
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Nov 23, 2022 -

AutoNation Ford South Fort Worth responded

Hi Donnie, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 20, 2022

Would never take my car back to this place. All they want is to take customers money without fixing your car’s problems. More

by clara Ovando
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember his name
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Nov 23, 2022 -

AutoNation Ford South Fort Worth responded

Hello Clara, we are disappointed to hear that you did not have a more positive experience with us at AutoNation Ford South Fort Worth. We'd like the opportunity to turn your experience around. Please reach out to us at (817) 522-3225 at your earliest convenience to discuss how we can turn this experience into a positive one.

Nov 25, 2022 -

clara Ovando responded

And who I am supposed to talk to?

November 19, 2022

Turn around time for maintenance is disappointing. Many customers can't be without transportation for days at a time with no loaner etc. More

by Wmoore3267
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvin
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Nov 23, 2022 -

AutoNation Ford South Fort Worth responded

Hello, thank you for taking the time to leave us feedback. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (817) 522-3225 -- we hope to hear from you soon.

November 19, 2022

Service was great, everyone was nice and friendly! However, I went in for a repair and one of the guys told me he would call me when my parts came in so I could get my car fixed asap… I never received More

by ???
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Clark
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Nov 23, 2022 -

AutoNation Ford South Fort Worth responded

Hello, thank you for bringing this matter to our attention. Thank you so much for being one of our valued guests and we look forward to your next visit!

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