AutoNation Ford South Fort Worth

Solamente maneje la truck dos días y me dio problemas, la regrese al dealer y lleva más de 9 días y no la revisan , estoy perdiendo dinero cada día , mal servicio regrese al dealer y lleva más de 9 días y no la revisan , estoy perdiendo dinero cada día , mal servicio More

I brought my Ford Escape 2017 in for a recall, maintenance and because my car has been making a sound and noise. I opted to purchase warranties and wanted to make sure to have the car serviced bef maintenance and because my car has been making a sound and noise. I opted to purchase warranties and wanted to make sure to have the car serviced before they ran out in the event the warranties covered them. When I finally picked up my car after calling for 3 days and leaving voice mails with no contact from the dealership I was informed that my service handler person did not put my concerns on his ticket so the car was not checked for the issues I was concerned about. I even told the service center of the issues I was having with the car and he told me that it would be in his ticket he sent before my appointment. He also advised that some of my concerns were previously worked on and obviously the issue is still there of it pulling slightly and shaking. Now, I will have to take my car to another location and be without a car for who knows how long. While I enjoy my car the service I have received since the purchase has been subpar. I brought my car in this pass summer for the same issue and was told that since they only had one mechanic at the time it was be at least two months for them to look at my car. More

Thank you so much Darryl! !! You kept me updated on every step of the way, even when there was no updates! I cannot thank you enough. I will follow you wherever you go even wit !! You kept me updated on every step of the way, even when there was no updates! I cannot thank you enough. I will follow you wherever you go even with my future cars. I love how knowledgeable and how much you cared for us the entire order process!! (Even after!) More

Sales & finance was great. Make ready to clean the truck was unimpressive. Will have to do that the right way myself Make ready to clean the truck was unimpressive. Will have to do that the right way myself More

This dealership is horrible. We had issues with the Pilot we purchased in the first 90 days. We brought it in twice and they said they fixed the issues but the problems are still We had issues with the Pilot we purchased in the first 90 days. We brought it in twice and they said they fixed the issues but the problems are still present. Do not do business with this location! Every time we’ve tried to get any answers they’ve just passed us to the next person and now they refuse to answer or return the calls. Save yourself the headache and find another dealership. More

Customer service was great! Repair was excellent! The driver was very helpful. He carried me home and when my truck was ready that day he picked me up at home. Service was g Repair was excellent! The driver was very helpful. He carried me home and when my truck was ready that day he picked me up at home. Service was great! More

Excellent timely service on my superduty! I highly recommend this service department! I will use them for all my service! I highly recommend this service department! I will use them for all my service! More

The service department was able to locate a wiring problem and do the repairs. I'll come back here when I need another service preformed. problem and do the repairs. I'll come back here when I need another service preformed. More

Didn't have the car I wanted so they went and picked one up an hour away that fit even better that what I was looking for. Great employees who are there to help and will do everything to make you comfortabl up an hour away that fit even better that what I was looking for. Great employees who are there to help and will do everything to make you comfortable. definitely going to continue all future service and vehicle needs at this location. More

Fast friendly service with a smile! Will continue to bring my vehicle back for service! Will continue to bring my vehicle back for service! More