AutoNation Ford South Fort Worth
Fort Worth, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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If you'd like to schedule an appointment for service and then have your vehicle sit for three weeks with no updates unless you make a ton of calls, send emails, etc. this is the dealer for you! I dropped my then have your vehicle sit for three weeks with no updates unless you make a ton of calls, send emails, etc. this is the dealer for you! I dropped my vehicle off January 27th and didn't get it back until March 4. During that time, I had four different service advisors because turnover is that bad. The advisors couldn't care less for the customers. I pleaded several times that I needed a loaner for my warranty work because I have four small children, they didn't care. I even told the initial service advisor exactly where to start for the problem I was having. Without even investigating it, he told me that wasn't the problem I was having with my vehicle. Well, it actually WAS the issue, so much so that BOTH IWEs had to be replaced. I was told two times within a week when my vehicle would be ready and it wasn't ready either time. When it was finally ready they wouldn't leave a message stating so, they wanted me to call back because they wanted to inform me that my tires are six years old. Funny thing is, the vehicle is just barely five years old. They were reaching for a sale since all my work was covered under warranty. I wouldn't have given them a dime for tires after what I was put through for nearly a month and a half. I will never visit this dealership again and would have pulled my vehicle had my warranty not been approaching expiration. I will make sure everyone I speak to steers clear of this dealership. The way they treat customers, especially women, is appalling. More
My experience was phenomenal. Alex and his finance team went above and beyond. Alex has been nothing but hands on helping me every step of the way. Alex and his finance team went above and beyond. Alex has been nothing but hands on helping me every step of the way. More
Drop off was a breeze. Even though there was only one Service person working, he was able to take care of multiple customers at once. He needs a raise. Had me in and out Even though there was only one Service person working, he was able to take care of multiple customers at once. He needs a raise. Had me in and out in a little over an hour. Well done. More
Great service and very informative. Would recommend to anyone. Everyone here is extremely helpful with a great deal of knowledge and understanding. I will always trust my needs are hand Would recommend to anyone. Everyone here is extremely helpful with a great deal of knowledge and understanding. I will always trust my needs are handled perfectly. More
Took my 2016 Ford Explorer to this location with a water pump leak. They had the car for 7 days. I called multiple times for a diagnosis. The service writer NEVER returned my calls after promising to che pump leak. They had the car for 7 days. I called multiple times for a diagnosis. The service writer NEVER returned my calls after promising to check for answers to my diagnosis and pricing questions. We finally received diagnosis and pricing for the repair. We declined the "extra" services but approved the water pump replacement. After calling again to see if the repairs were completed, I was told that there was an error on the repair price that I was originally given. The "error" was almost $2000 more than I had approved. We would have declined that price and found someone else to do the repairs. My husband drove to the service center and asked to speak with the manager. After a long discussion, the manager, Sean, finally adjusted our repair price - not back to the original price we had been given, but, something less than an extra $2000. I was not impressed with the fact that I had to keep calling for updates and NEVER got return calls when promised. I was definitely not impressed that and "error" of more than $2000 didn't seem to be a concern for your associates. Fortunately, Sean did what was right and the car is not leaking from the water pump any longer. More
I had been watching this BMW M6 on Cars. com for about 3 weeks. The website had it listed as a “Great” deal and I finally made the drive to Forth Worth to go look. Totally Worth It. The s com for about 3 weeks. The website had it listed as a “Great” deal and I finally made the drive to Forth Worth to go look. Totally Worth It. The sales team was friendly, approachable, and upfront about all of the costs. I knew what I could expect to pay at the end of the day. There was no “take you to the back and give you the REAL bill with some fast talking finance guy”. We had a an awesome experience with no haggling. I also appreciate the amount of work the dealership put in the car BEFORE selling it. They put the proper, recommended Pirelli tires on my M6, gave it a tune up, and ensured the car was in full working order before even showing it. Other dealerships should take note of this step, too often I’ve sat in a car for sale and find mismatched tires and a check engine light on. This gesture alone warrants a sterling recommendation. My only feed back would be to consider updating the lobby a bit. Overall, a great experience and fantastic people. My wife and I enjoyed the genuine, good humored conversations with everyone there. More
Easy to work with, honest and fair pricing. No excessive pressure from sales team during the duration of our interaction, it made buying my new car stress free, No excessive pressure from sales team during the duration of our interaction, it made buying my new car stress free, More