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AutoNation Ford South Fort Worth
Fort Worth, TX
579 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 579 reviews
March 13, 2023
The level of Professionalism was Great. However, I felt like I should have been told beforehand that I was being charged 80+ dollars for an oil change BEFORE the process was completed. as However, I felt like I should have been told beforehand that I was being charged 80+ dollars for an oil change BEFORE the process was completed. as I would not have went to this dealership.The young man that assisted me did give me a discount after I expressed the lack of communication about the price More
by shieldsbridgette22
Employees Worked With
Do Know
March 11, 2023
Mike Purtell and his team went above and beyond. I went in to sale my truck and they helped me get more value. They told me about the trade rebates. I was able to get into a newish Honda Accord with I went in to sale my truck and they helped me get more value. They told me about the trade rebates. I was able to get into a newish Honda Accord with no money exchanged or owed. 5 stars from me. More
by Robert B
Employees Worked With
Mike Purtell
March 09, 2023
If you'd like to schedule an appointment for service and then have your vehicle sit for three weeks with no updates unless you make a ton of calls, send emails, etc. this is the dealer for you! I dropped my then have your vehicle sit for three weeks with no updates unless you make a ton of calls, send emails, etc. this is the dealer for you! I dropped my vehicle off January 27th and didn't get it back until March 4. During that time, I had four different service advisors because turnover is that bad. The advisors couldn't care less for the customers. I pleaded several times that I needed a loaner for my warranty work because I have four small children, they didn't care. I even told the initial service advisor exactly where to start for the problem I was having. Without even investigating it, he told me that wasn't the problem I was having with my vehicle. Well, it actually WAS the issue, so much so that BOTH IWEs had to be replaced. I was told two times within a week when my vehicle would be ready and it wasn't ready either time. When it was finally ready they wouldn't leave a message stating so, they wanted me to call back because they wanted to inform me that my tires are six years old. Funny thing is, the vehicle is just barely five years old. They were reaching for a sale since all my work was covered under warranty. I wouldn't have given them a dime for tires after what I was put through for nearly a month and a half. I will never visit this dealership again and would have pulled my vehicle had my warranty not been approaching expiration. I will make sure everyone I speak to steers clear of this dealership. The way they treat customers, especially women, is appalling. More
by BlessedMama
Employees Worked With
Brett Alvine, Jaylen Lewis, Shawn
March 06, 2023
My experience was phenomenal. Alex and his finance team went above and beyond. Alex has been nothing but hands on helping me every step of the way. Alex and his finance team went above and beyond. Alex has been nothing but hands on helping me every step of the way. More
by bhankins0894
Employees Worked With
Alex Rodriguez
March 04, 2023
Drop off was a breeze. Even though there was only one Service person working, he was able to take care of multiple customers at once. He needs a raise. Had me in and out Even though there was only one Service person working, he was able to take care of multiple customers at once. He needs a raise. Had me in and out in a little over an hour. Well done. More
by Mgagerjr
Employees Worked With
Jaylen Lewis
March 03, 2023
Great service and very informative. Would recommend to anyone. Everyone here is extremely helpful with a great deal of knowledge and understanding. I will always trust my needs are hand Would recommend to anyone. Everyone here is extremely helpful with a great deal of knowledge and understanding. I will always trust my needs are handled perfectly. More
by lanettebrown77
Employees Worked With
Larry
