AutoNation Ford South Fort Worth

My truck was taken in for a simple factory recall, and hasn't been the same since. It sounds like a jet, going in a drive thru is out of the question. Auto Nation Ford South left trash under my hood, and hasn't been the same since. It sounds like a jet, going in a drive thru is out of the question. Auto Nation Ford South left trash under my hood, and after I told them anout the problem they created, they promised me they fixed it, and the manager told me to give them a 5 star review while they wait on the phone prior to picking up my vehicle. He said " I fixed the problem, Give us a 5 star review, I will wait on the phone". My truck now leaks/Sounds like a Jet/Rumbles and has a hard time getting up to speed. The manager told me, "the new part we put in will have to get use to your driving and then your truck will pick up speed like it use to". Avoid this place, Please Please More

Good service experience. Explanation of vehicle problem was easy to understand. Estimate to repair was actually a bit less than originally quoted. No complaints Explanation of vehicle problem was easy to understand. Estimate to repair was actually a bit less than originally quoted. No complaints More

Automation ford went to over and above expectations to meet what I needed them to complete.They detailed my truck and did an excellent job.Thank you for all the work meet what I needed them to complete.They detailed my truck and did an excellent job.Thank you for all the work More

fue una gran compra estoy muy feliz con esta comioneta gracias brayan Reye ESTOY seguro que regresaré es mi segunda camioneta .!!! gracias brayan Reye ESTOY seguro que regresaré es mi segunda camioneta .!!! More

I recommend Jonathan Quintana and AutoNation Ford South Fort Worth for your next vehicle purchase. He was very knowledgeable and professional about the used 2023 Hyundai Tucson that I purchased. He was pat Fort Worth for your next vehicle purchase. He was very knowledgeable and professional about the used 2023 Hyundai Tucson that I purchased. He was patient with me in selecting the correct vehicle for my needs. I am happy with my purchase. James Baker worked hard to find me the best rate available for my purchase. More

Easy access to the highway, friendly staff, large selection. They had the car we wanted up front and ready when we got there. The staff made everything clear and simple. Nobody tried to sell us on an selection. They had the car we wanted up front and ready when we got there. The staff made everything clear and simple. Nobody tried to sell us on anything we didn't want, and there was no pressure. Our purchase was one of the best car buying experiences we have ever had. Thank you Eric More

Very happy with Ms. Gebhardt as my service advisor. Kept me informed throughout the process and delivered exactly what I needed (and what was promised). Gebhardt as my service advisor. Kept me informed throughout the process and delivered exactly what I needed (and what was promised). More

Quoted one price and had to pay another price because they changed the service. No assistance when asked to speak to a manager. Inspection didn’t get done as requested. Been going here for 2 years and they changed the service. No assistance when asked to speak to a manager. Inspection didn’t get done as requested. Been going here for 2 years and no more More

I purchased a used vehicle from this dealership a couple weeks ago. Shortly after delivery, the interior lights stopped working. Because the vehicle was sold with a 90-day/4,000-mile warranty, I contacted t weeks ago. Shortly after delivery, the interior lights stopped working. Because the vehicle was sold with a 90-day/4,000-mile warranty, I contacted the salesperson Tyler and let him know I would be bringing it in for service. At no point before arriving, nor when dropping the vehicle off, was I told there would be a diagnostic fee. I was not provided any paperwork to sign and did not authorize any repair order. After the vehicle was diagnosed, I was informed that I owed $125. I called multiple times to try to resolve the matter and inform them that I had not signed or approved anything. Despite this, I was repeatedly told that payment was required. After two days of back and forth with no resolution, I went to the dealership in person to address the issue. During that visit, I was told a mechanic’s lien would be placed on the vehicle over the disputed charge. Only after the matter was escalated to the General Manager did the dealership decide to cover the fee and release the car. I was also told that I was no longer welcome at the dealership. The issue was ultimately resolved, but only after unnecessary escalation. Customers should be clearly informed of any charges and asked to authorize them before work is performed. That did not happen here. More

Great experience here. Jonathan helped us in sales, and James Baker did an awesome job in F&I. Couldn't ask for a better and more personable experience. Jonathan helped us in sales, and James Baker did an awesome job in F&I. Couldn't ask for a better and more personable experience. More