AutoNation Ford South Fort Worth

STAY AWAY FROM THIS PLACE. In my opinion, the people at this dealership operate like crooks. I drove five hours to buy a truck—they knew that. We agreed on numbers, I completed In my opinion, the people at this dealership operate like crooks. I drove five hours to buy a truck—they knew that. We agreed on numbers, I completed their online trade-in appraisal, and I clearly listed every issue: windshield, leather, dings, mods—everything. They sent an offer, I accepted it, and I made the trip. We even got a hotel so we could be there first thing Friday. And then, after they test-drove my trade, they suddenly came back with a “revised” offer that was over $5,000 lower than the one I accepted. Absolutely ridiculous. The salesman, Brayan, claimed he’s only been selling cars for a few months. Honestly, I hope he’s just being puppeted by management, because the way this place does business is pathetic. I told him I work in sales too, and I was completely upfront about my trade because I didn’t want to waste anyone’s time—especially after driving five hours. Then the manager—Fredus, or whatever his name was—tries to blame the lowball change on the appraisal being “AI.” Give me a break. That’s just a lazy excuse for sleazy, bait-and-switch tactics. And of course, they tried to slip in nonsense “protection packages,” overpriced tint, vinyl junk—typical garbage add-ons. They also tried to force me into their financing even though I told them from the start I was using my own bank. Another lie. DO NOT DEAL WITH THESE PEOPLE AT AUTONATION FORD SOUTH FORT WORTH. In my experience, they wasted my time, lied, and pulled classic shady dealership moves. There are far better places to buy a vehicle. After this, I’m done with Autonation entirely. More

Good experience,well explain what my vehicle needs ,good prices, and awesome customer service especially NINA she did a great job. prices, and awesome customer service especially NINA she did a great job. More

1. Professional 2. Trustworthy 3. Courteous 4. Know ledgeable 5. Efficient 6. Friendly 7. Reliable 8. Accommodating 9. Honest 10. Welcoming 11. Patient 12. Dependable 13. Transparent ledgeable 5. Efficient 6. Friendly 7. Reliable 8. Accommodating 9. Honest 10. Welcoming 11. Patient 12. Dependable 13. Transparent 14. Respectful 15. Exceptional More

I’ve had my truck for over 3 months and still can’t get a title from the dealership. There communication regarding the issue is very poor. Requested a refund or a different truck so we can get this settled title from the dealership. There communication regarding the issue is very poor. Requested a refund or a different truck so we can get this settled but all I get is the runaround. I traveled from Minnesota to Texas to purchase my truck I think I deserve better! More

Excellent, professional service. Would definitely recommend this dealer to my friends. Thank for taking good care of my pickup Would definitely recommend this dealer to my friends. Thank for taking good care of my pickup More

I loved my experience at AutoNation Ford South Fort Worth! They were super patient with me as I made my car decision and walked me through the whole process! Worth! They were super patient with me as I made my car decision and walked me through the whole process! More

They were the friendliest and easiest dealership to communicate with. Alex and Freddy listened and took care of everything. communicate with. Alex and Freddy listened and took care of everything. More

The dealership over exceeded our expectations. Everyone worked very hard to make sure that my husband and I were pleased with our purchase. Everyone worked very hard to make sure that my husband and I were pleased with our purchase. More

Jaylen check me in very early from my appointment time and explained what they were going to do. The technician explained what needed to be done. They checked and took pictures and sent them to me. Jaylen and explained what they were going to do. The technician explained what needed to be done. They checked and took pictures and sent them to me. Jaylen explained it to me and sent pictures of my vehicle to my phone. More