AutoNation Ford Scottsdale - Service Center

Was an easy process. Ford was having issues and spoke with Cole Otto. Explained what they were seeing with my truck. They gave me options and risk assessment on it all. P Ford was having issues and spoke with Cole Otto. Explained what they were seeing with my truck. They gave me options and risk assessment on it all. Prices are alwasy what they will be on dealerships but the customer service was great. Thanks for getting my truck done quickly. More

My 2019 Lincoln MKC had multiple service needs from a new fob, to tire issues, to requiring oil and lube service, as well as a recall. Cole at AutoNation was systematic, deliberate and thorough, and kept me fob, to tire issues, to requiring oil and lube service, as well as a recall. Cole at AutoNation was systematic, deliberate and thorough, and kept me informed along the way. More

Cole kept me informed though out the entire process and made the entire process seamless. made the entire process seamless. More

When I took my truck in for an oil change Tiffany was fantastic and even though I had a coupon she found me a better one. She is great. fantastic and even though I had a coupon she found me a better one. She is great. More

Truly top of the line, amazing, professional courteous service with minimal wait time, including great service prices. service with minimal wait time, including great service prices. More

‘21 F350 Tremor Lariat - I’ve left two negative reviews in my life; both for this service dept. The good is, after 3 weeks, they fixed it. But….. 3 weeks… zero contact… WHY don’t you call, email, or tex in my life; both for this service dept. The good is, after 3 weeks, they fixed it. But….. 3 weeks… zero contact… WHY don’t you call, email, or text with updates???? Since I got the truck, at every regular service, I tell them, “There’s a leak, please check it.” They say “it’s nothing.” The battery had manufacturing defect n leaked acid that finally destroyed the wiring harness. DON’T expect to call this service dept n speak to someone; you will get voicemail only n they don’t actually return calls. ALL calls not returned until finally… weeks later…service manager called after I called dealership manager. More

I have always had my service done at AutoNation Ford for over 25 years. I have been very satisfied with the service. over 25 years. I have been very satisfied with the service. More

Very Professional , no need to worry about my car while they fixed my recall on my car they fixed my recall on my car More

Professional from vehicle drop off to pick up. Will definitely return for future service for my vehicle. Will definitely return for future service for my vehicle. More

Bought a new truck and can not get it serviced at dealership. I spent months having emails on recalls ignored, was finally able to book an appointment and they did not have the items in stock to comp dealership. I spent months having emails on recalls ignored, was finally able to book an appointment and they did not have the items in stock to complete the recalls and parked my truck in the lot and forgot that I was waiting in the lobby. Took a day off work to get this done, and nobody ever told me I was waiting in the lobby for hours for nothing. So not I have a new truck that I can not get serviced from this dealer. More