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AutoNation Ford Scottsdale - Service Center

Scottsdale, AZ

3.9
770 Reviews

770 Reviews of AutoNation Ford Scottsdale - Service Center

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October 28, 2011

Use Power Ford North Scottsdale at YOUR OWN RISK I went in to get routine break service on my vehicle and when I picked up the car two diagnostic lights were on (abs break and traction control light stayed More

by four2show
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Quinton
September 16, 2011

My service rep Mike Quinton always goes the extra mile to get things done. Most recently there was a glitch with my extended warranty coverage. Between Mike and the finance manager Steve, they were able to More

by pprochut
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
2
August 30, 2011

Have never had a bad experience with Greg Mau. If all service advisors were as good as Greg, I would never see another non dealer shop. More

by fordf250pusher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Mau
August 30, 2011

I took my 2007 Mustang in for an oil change and was out in less than an hour. Steve was a very friendly and helpfull service advisor. More

by LeeGT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pesnell
August 25, 2011

Power Ford serviced both my F-150 and my wife's 2002 Power Ford serviced both my F-150 and my wife's 2002 T-bird. They took good care with both vehicles and the work was done in a timely manner. More

by clouddancer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce, Juston (the van driver)
August 23, 2011

In and out in less time than I expected. Steve is always very pleasant to work with, explains things in detail, and he's great at providing updates throughout the process. More

by judyrulli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Pesnell
August 23, 2011

It took a little longer than we thought it would, but we were very satisfied with the friendliness and the great service. However, I'm annoyed that I have to add stuff to my review just to get to 25 words! More

by jpancratz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember
August 18, 2011

Service was scheduled and the team was quick and timely upon my arrival. Service was completed quickly and the service rivière gave me a complete overview of the service performed. Waiting area was comfor More

by josejnava
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Morgan
August 16, 2011

Dealer misrepresented themselves when they said they could have the vehicle done in one day. Needed tires changed and aligned. They were not able to have that done in one day. The car was there as reque More

by leahlawrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bruce Johnson
August 12, 2011

Great service!Greg helped in every way, was very quick to respond to all my questions! The time needed to do the job was going to stretch a bit, and Greg notified me promptly of the delay, and the reason! More

by azsteve52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Mau
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