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AutoNation Ford Scottsdale - Service Center

Scottsdale, AZ

4.1
764 Reviews

764 Reviews of AutoNation Ford Scottsdale - Service Center

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August 23, 2011

It took a little longer than we thought it would, but we were very satisfied with the friendliness and the great service. However, I'm annoyed that I have to add stuff to my review just to get to 25 words! More

by jpancratz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't remember
August 18, 2011

Service was scheduled and the team was quick and timely upon my arrival. Service was completed quickly and the service rivière gave me a complete overview of the service performed. Waiting area was comfor More

by josejnava
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Morgan
August 16, 2011

Dealer misrepresented themselves when they said they could have the vehicle done in one day. Needed tires changed and aligned. They were not able to have that done in one day. The car was there as reque More

by leahlawrie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bruce Johnson
August 12, 2011

Great service!Greg helped in every way, was very quick to respond to all my questions! The time needed to do the job was going to stretch a bit, and Greg notified me promptly of the delay, and the reason! More

by azsteve52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Mau
August 11, 2011

I was greeted nicely by Gary who had my visit on his schedule. He entered all my information quickly, efficiently and accurately. He asked me what I needed done and didn't try to sell me anything extra. More

by Tony Starr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Harding
August 10, 2011

This was my first service visit for an oil change but they also did other various maintenance checks. It was free due to my service plan but the service was done in less than an hour and the service advi More

by donna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Calu
August 10, 2011

Bruce and all of the mechanics explained all the repairs that needed to be completed to my diesel truck in great detail. They also gave the reasoning behind all of the repairs. More

by Cmullman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce
August 09, 2011

Michael was very thorough. He pointed out potential service I had not known about. As we own two similar Ford-Mercury vehicles, this was very useful. More

by whearter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Quinton
August 05, 2011

I have only driven the truck a few miles since service, not long enough to be certain that the quality of work is satisfactory. I'm assuming it will be a 5, but gave a 4 for the time being. I would have More

by NackardCIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruce Johnson
August 04, 2011

The only issue my truck wasn't washed like I asked!!! but other than that I was treated with the best possible care anyone could have asked for. More

by bigfordtruck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Micheal
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