AutoNation Ford Scottsdale - Service Center

First appointment of day and almost 2 hours waiting for oil change ! Management should be ashamed of themselves . Why this service center doesn’t have express lane for oil changes is beyond belief oil change ! Management should be ashamed of themselves . Why this service center doesn’t have express lane for oil changes is beyond belief More

Kevin was great even though my car did not get a wash. More

Great service team. It was my first service at the dealership. Will definitely return. I worked with Clint and he was very knowledgeable and responsive dealership. Will definitely return. I worked with Clint and he was very knowledgeable and responsive More

Had to wait/was there early - service rep said she wasn't informed I was there after people asked and said she was informed informed I was there after people asked and said she was informed More

AutoNation is Very friendly and very attentive to their customers!! Warren and Kevin took great care of me. I would recommend AutoNation again in the future customers!! Warren and Kevin took great care of me. I would recommend AutoNation again in the future More

I'm very grateful for the help the parts and service departments gave me recently, so that I could use my Ford Pass rewards. They both went out of their way. It is a special process and not easy, but th departments gave me recently, so that I could use my Ford Pass rewards. They both went out of their way. It is a special process and not easy, but they were patient. Thanks! More

Once you purchase your vehicle there you apparently no longer matter. first several oil changes given at purchase sounds great until you find out you will wait 3 hours even with an appointment. Sorry guys longer matter. first several oil changes given at purchase sounds great until you find out you will wait 3 hours even with an appointment. Sorry guys people have better things to do than wait for 3 hours. My mechanic will be pleased with your horrible service scheduling. More

work was done quickly, only glitch was the visit set up on e-mail was not acknowledged and dealer did not know of the appointment on e-mail was not acknowledged and dealer did not know of the appointment More

Kevin Morgan serviced my cars since me first ford explorer over 20 years ago. I had not seen him in 8 years or so once all my warranty's expired. He took in my explorer that no one else could fix. H explorer over 20 years ago. I had not seen him in 8 years or so once all my warranty's expired. He took in my explorer that no one else could fix. He was the same old Kevin. It took him almost 2 weeks to get the problem solved no one else could fix. But he did it. He is an example of what a good car dealership is. Thanks Kevin, it was good seeing you again after so many years. You can be sure you will see me again and soon when I have problems with my Ford products of which I now own 4.Great company and great service . More

The service visit was excellent! Vehicle was diagnosed in a timely fashion and the repair was completed that dat day! My service advisor kept me informed every step! a timely fashion and the repair was completed that dat day! My service advisor kept me informed every step! More