AutoNation Ford Scottsdale - Service Center

Great dealership. Great service team. Adam is always great to work with and the different techs always take good care of my truck. great to work with and the different techs always take good care of my truck. More

My phone was dying and I was trying to pick up my car after I got out of work at 5:40 PM. (I know that is my problem not their's.) My work place is 7 minutes away, driving. So it shouldn't have been a pr after I got out of work at 5:40 PM. (I know that is my problem not their's.) My work place is 7 minutes away, driving. So it shouldn't have been a problem getting thier however, their were no urber drivers willing to pick me up because it wasn't worth it for them, too short of a ride. I asked my sales person to please asked his manager Timothy to make an exception because I'm only 7 minutes away and my phone is dying. He said no and I asked to speak to him. He kept me on hold for a long time and then the call "dropped." I didn't bother calling back because my phone was dying. I finally got a ride and when I got there. Six guys were literally doing nothing not even on there computers. Just standing around BSing. Timothy could have sent someone. Anyway, getting there the guy how helped me seem annoyed and then when I got in my car I saw that my seat wasn't put back into its place, and the cover to the electrial compartment was not put back. So on top of no level of customer service they were sloppy. Timothy called me the next day. Completely a useless conversation. Needless to say I would never recommend this dealership. I rather dive across town than to deal with these guys. More

The service was personal, and the waiting area was very accommodating. The job took a little longer than anticipated, but it was done well. accommodating. The job took a little longer than anticipated, but it was done well. More

Clint in service is very good and is always helpful to me. He can speak like a mechanic to explain to me in great detail what the service needs and expectations will be. me. He can speak like a mechanic to explain to me in great detail what the service needs and expectations will be. More

Set up a service appointment for 8:30 am October 22, when I got there the service advisor told me they won't be able to see my car till late afternoon. Used a pto day and drove 45 min, to just turn around a I got there the service advisor told me they won't be able to see my car till late afternoon. Used a pto day and drove 45 min, to just turn around and leave because I had to pick up my son from school at 3pm. No previous calls, text or email from service advisor mentioning delay. Wasnt going to post but they emailed me asking for a review More

Adam treats us like we are members of his family. He takes incredibly good care of our vehicle. He takes the time he needs to do the job correctly, but he never makes us wait an unreasonable length of takes incredibly good care of our vehicle. He takes the time he needs to do the job correctly, but he never makes us wait an unreasonable length of time. We travel knowing that we are safe. Thanks Adam! More

Tim was very accommodating and helped tremendously to get me going again. Much appreciated! Thanks! me going again. Much appreciated! Thanks! More

Friendly, accommodating, and quick . I would recommend this dealer ship service to ford vehicle owners this dealer ship service to ford vehicle owners More

Service personnel are fast and polite. The waiting area is clean and spacious while vehicles being ready! Repairs completed timely! is clean and spacious while vehicles being ready! Repairs completed timely! More

I did not take my Explorer in for service this time my husband took in for me and he was really pleased with the service received. husband took in for me and he was really pleased with the service received. More