AutoNation Ford Scottsdale - Service Center

Timothy our service advisor was fantastic he was very helpful, polite, and provided us with timely updates. helpful, polite, and provided us with timely updates. More

Kevin Morgan is the one that keeps me coming to this dealership. He is fantastic. dealership. He is fantastic. More

Poor Service; incorrect diagnosis; over priced. In addition, over charging us $1000 for fixing our Ford F-350 starter, they messed up our dashboard light which was working prior to dropping the vehicl addition, over charging us $1000 for fixing our Ford F-350 starter, they messed up our dashboard light which was working prior to dropping the vehicle at the dealership so that they could fix the starter, and now are not taking the responsibility to fix what they broke and want us to pay another $1000 to fix the dashboard light. More

Took 2017 Edge again due to rats, for the second time in two years. Once again, they did a great job diagnosing the problem and only fixed the wiring without replacing any electrical components. I had alr two years. Once again, they did a great job diagnosing the problem and only fixed the wiring without replacing any electrical components. I had already replaced a wiring harness and the windshield washer hoses, but a problem still remained for the fuel gauge, which required lowering the fuel tank. Great job by the technician and my advisor, Adam. More

Clinton was very helpful and caring about how I was feeling about my car making a noise took my car in a fixed it pretty quick I was very happy with the out come thank you all for being caring feeling about my car making a noise took my car in a fixed it pretty quick I was very happy with the out come thank you all for being caring More

Great customer service would definitely come back for future maintenance needed on my car. Thank you future maintenance needed on my car. Thank you More

Clint in service was over & above. Great communication and great service from his guys in the back and great service from his guys in the back More

Kevin in the Service Dept was great to work with and he provided timely updates. provided timely updates. More

Great dealership. Great service team. Adam is always great to work with and the different techs always take good care of my truck. great to work with and the different techs always take good care of my truck. More

My phone was dying and I was trying to pick up my car after I got out of work at 5:40 PM. (I know that is my problem not their's.) My work place is 7 minutes away, driving. So it shouldn't have been a pr after I got out of work at 5:40 PM. (I know that is my problem not their's.) My work place is 7 minutes away, driving. So it shouldn't have been a problem getting thier however, their were no urber drivers willing to pick me up because it wasn't worth it for them, too short of a ride. I asked my sales person to please asked his manager Timothy to make an exception because I'm only 7 minutes away and my phone is dying. He said no and I asked to speak to him. He kept me on hold for a long time and then the call "dropped." I didn't bother calling back because my phone was dying. I finally got a ride and when I got there. Six guys were literally doing nothing not even on there computers. Just standing around BSing. Timothy could have sent someone. Anyway, getting there the guy how helped me seem annoyed and then when I got in my car I saw that my seat wasn't put back into its place, and the cover to the electrial compartment was not put back. So on top of no level of customer service they were sloppy. Timothy called me the next day. Completely a useless conversation. Needless to say I would never recommend this dealership. I rather dive across town than to deal with these guys. More