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AutoNation Ford Scottsdale - Service Center

Scottsdale, AZ

4.1
764 Reviews

764 Reviews of AutoNation Ford Scottsdale - Service Center

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November 23, 2021

Clinton was a good advisor to work with and I appreciate his input. I will ask for him the next time I need service More

by peteajl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clinton
Nov 26, 2021 -

AutoNation Ford Scottsdale responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Scottsdale. Thank you, and have a fantastic day!

November 23, 2021

All employees are courteous and eager to help . My only All employees are courteous and eager to help . My only issue is the time it takes to get an appointment for service, however I understand most of t More

by D1940
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Nov 26, 2021 -

AutoNation Ford Scottsdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Scottsdale! Drive safe, and we'll see you on the road.

Nov 26, 2021 -

D1940 responded

A big thank you to Kevin for excellent service.

November 23, 2021

Kevin Morgan gets 5 stars since he's always accommodating and keeps in touch with me about the status of my truck. He's the reason I use the Autonation in Scottsdale to service my truck. I trust Kevin Morga More

by jsodowsky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Morgan 5 stars for Kevin Morgan who is always accommodating and he's the reason I continue to use this service department in Scottsdale.
Nov 23, 2021 -

jsodowsky responded

Kevin Morgan gets 5 stars since he's always accommodating and keeps in touch with me about the status of my truck. He's the reason I sue the Autonation in Scottsdale to service my truck. I trust Kevin Morgan.

November 18, 2021

Jonathan and the service team took care of my car in a timely and efficient manner as they have since I purchased it 5 years ago. I would not think of going anywhere else to care for my baby! (2015 Mustan More

by Gtiepelman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan in service dept., Sydney Thorp
Nov 21, 2021 -

AutoNation Ford Scottsdale responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 17, 2021

Adam was very professional, he called me as soon as the technicians knew what my car needed. It was a professional experience. More

by vgorilla1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Nov 21, 2021 -

AutoNation Ford Scottsdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 17, 2021

Kendra Kruse was an awesome service advisor! I was out Kendra Kruse was an awesome service advisor! I was out of there within approximated time!!!!!!!!!!!!!!! More

by Snoopy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendra, Service Advisor
Nov 21, 2021 -

AutoNation Ford Scottsdale responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2021

Great service and friendly staff , will definitely come back again. Made the whole experience pleasurable. More

by Phil
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Nov 19, 2021 -

AutoNation Ford Scottsdale responded

Hi Phil, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Scottsdale! We hope to see you soon!

November 14, 2021

The service technician checked me in quickly, understood my service needs, didn’t try to upsell. He called a few hours later when it was done. Washing my car is a nice touch. More

by Rjkelly39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Clint
Nov 17, 2021 -

AutoNation Ford Scottsdale responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 12, 2021

I come to the dealership because Kevin Morgan is the best. Give Kevin a raise More

by Dra10025
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Morgan
Nov 15, 2021 -

AutoNation Ford Scottsdale responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 12, 2021

The service has always been very good and I have called for an appointment and always gotten one within a reasonable time frame. More

by srgourley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Morgan
Nov 15, 2021 -

AutoNation Ford Scottsdale responded

Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

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