AutoNation Ford Scottsdale - Service Center

Brought in our SUV for an oil change on 11/19/2021. Came home with a Suv with hand prints with oil on them. On the hood, doors, inside interior. We have beige interior so the black is quite noticeable. W home with a Suv with hand prints with oil on them. On the hood, doors, inside interior. We have beige interior so the black is quite noticeable. Why they needed the back seat, we don't know. Mechanics need to use rags to clean hands before putt hands all over it. We have not had time to bring the vehicle back in because for a cleaning. You need to get the black hands off the interior. We are not happy with the condition of the SUV on it's return to us. Joe Lisenby More

Sales staff and front desk are always 100%. BUT Recently took my Truck in to just check a error code on a sensor . 3 hours I sat with no update I checked to find out my car wasn't even looked at yet. Walk i took my Truck in to just check a error code on a sensor . 3 hours I sat with no update I checked to find out my car wasn't even looked at yet. Walk in people left before me. I EVEN HAD A APPOINTMENT and was early!. Felt like my time ment nothing. I took my Truck and left . Maybe another dealer will help More

Everyone was very friendly and they got me in and out very quickly! Great service. very quickly! Great service. More

Great service, covered under warranty with no arguments. Vehicle was finished when promised, returned clean, no complaints. Service dept was busy and a little short handed so it took a while to get in, but Vehicle was finished when promised, returned clean, no complaints. Service dept was busy and a little short handed so it took a while to get in, but I was kept up to date start to finish. More

Always receive great service at AutoNation. Kevin Morgan is the best Service Rep! AutoNation has kept my car running smoothly for 11 years. is the best Service Rep! AutoNation has kept my car running smoothly for 11 years. More

Been a customer of Auto Nation Ford Scottsdale for over 20 years. They are the best ! ,Our service technician Kevin Morgan is fantastic and is definitely an asset to this dealership. Kevin is over the moon 20 years. They are the best ! ,Our service technician Kevin Morgan is fantastic and is definitely an asset to this dealership. Kevin is over the moon and the reason we will be returning customers. More

Thanks Kevin, you guy’s did a very good job and took the time to it right. time to it right. More

Had an appointment, but it took them 3 hours to change the oil. Didn’t tip off windshield washer fluid. The paperwork said diesel on it and my truck isn’t a diesel. Lack of attention to detail. the oil. Didn’t tip off windshield washer fluid. The paperwork said diesel on it and my truck isn’t a diesel. Lack of attention to detail. More

Kevin and Autonation Ford came through for me. 65K service was done. Thanks for specials. service was done. Thanks for specials. More

I have been going to this dealership since 2007! Customer service is great, new car buying experience is easy and service department is great. service is great, new car buying experience is easy and service department is great. More