AutoNation Ford Scottsdale - Service Center

They show no care when you bring your vehicle to be serviced. They are unorganized and they leave you standing there waiting for you vehicle when it’s already done because they don’t communicate. I wou serviced. They are unorganized and they leave you standing there waiting for you vehicle when it’s already done because they don’t communicate. I wouldnt recommend this dealer to anyone. More

My vehicle was taken in for a recall. Happy with the professional service. Will use their services again. Happy with the professional service. Will use their services again. More

The work done was on par with other dealers. The most concerning part of the interaction is with whom ever answered the phone to schedule the service they could use some polishing on there inter The most concerning part of the interaction is with whom ever answered the phone to schedule the service they could use some polishing on there interpersonal skills. The service rep I was scheduled with quite so that added some completely to the day but the manager sorted that as best he could. More

Got in and out quickly. I was looking at trading in my Ford Escape except the amount of inventory you have was really, really low. I understand about the supply chain issues I was looking at trading in my Ford Escape except the amount of inventory you have was really, really low. I understand about the supply chain issues, but I am not one to order a car. I like to see it live and be able to touch it before purchasing. More

Had to get the brakes, brake fluid, spark plugs, and window washer done. Customer service was second to none. Mark took the time to answer any questions I had. I was informed that a couple items should window washer done. Customer service was second to none. Mark took the time to answer any questions I had. I was informed that a couple items should also be done. Will schedule maintenance again tomorrow for the other items. Thank you Auto Nation for all you do for me and others I'm sure. Highly recommended! More

Mark was wonderful to work with-- he cares about his customers and made my service repairs easy and timely! customers and made my service repairs easy and timely! More

Lac of parts supply is a big issue when the parts are needed in the future needed in the future More

Kevin is the best. Always helpful and listens is any problems. Pleasant waiting always have drinks there for customers. Clean restrooms. Always helpful and listens is any problems. Pleasant waiting always have drinks there for customers. Clean restrooms. More

Excellent Customer Service. Staff was friendly, professional and completed service in a efficient manner. Thank U Auto Nation Ford of Scottsdale. Staff was friendly, professional and completed service in a efficient manner. Thank U Auto Nation Ford of Scottsdale. More

Representative was polite, prompt in calling me back. It was difficult to get a service appointment. They were booked up two weeks in advance. The representative was a bit unclear on what needed to be d It was difficult to get a service appointment. They were booked up two weeks in advance. The representative was a bit unclear on what needed to be done on the car. I noticed they replaced the rear wiper blade and charged me without asking me. I was okay with that but would like to have been told. More