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AutoNation Ford Scottsdale - Service Center

Scottsdale, AZ

4.1
764 Reviews

764 Reviews of AutoNation Ford Scottsdale - Service Center

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March 27, 2022

The service on my vehicle was very well done Thank you for finding discounts. My bill was very high. So the discounts helped out. I am retired and have a very limited income. I felt like I wad treated fai More

by susieq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark T
Mar 31, 2022 -

AutoNation Ford Scottsdale responded

Hello, it is great to read such wonderful comments about your recent experience with us! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 26, 2022

My primary frustration was that I had to actually go to the dealership to set up my 1st service appointment. I called and left messages twice over the course of a week with no response. I called a 3rd tim More

by Mike Bonham
Recommend Dealer
Yes
Employees Worked With
Don’t recall
Mar 29, 2022 -

AutoNation Ford Scottsdale responded

Hi Mike, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

March 26, 2022

Great experience and Kendra was a super service advisor. Everything went as expected in a timely fashion from being shuttled home to being notified when work was complete and being picked up to be returned More

by sfherb
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kendra Kuse
Mar 30, 2022 -

AutoNation Ford Scottsdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 24, 2022

Service Rep got me in and out quickly and was very helpful with paperwork to buy from parts department with award points More

by Mlt322
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Na
Mar 27, 2022 -

AutoNation Ford Scottsdale responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 24, 2022

AutoNation Ford Scottsdale has been and will be my go to place for all my auto needs. This visit was as usual excellent, I got an appointment very easily. The service was complete and I received all that I More

by dreadtwo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert
Mar 27, 2022 -

AutoNation Ford Scottsdale responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

March 24, 2022

Great service. Personal service expert was great. Will got back again to get truck serviced More

by Dartvader
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendra
Mar 28, 2022 -

AutoNation Ford Scottsdale responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 24, 2022

The service was excellent. Kendra, my service advisor was very friendly and the car was serviced in the time she said it would be. Harry the shuttle driver was prompt and frie More

by jimmarian123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kendra and Harry
Mar 28, 2022 -

AutoNation Ford Scottsdale responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Mar 28, 2022 -

jimmarian123 responded

Service was taken care of in a timely manner. . my service advisor, Kendra was friendly and helpful. The shuttle driver, Harry was prompt and friendly also..

March 23, 2022

I felt they were honest and did their best to keep my costs down. The actual bill was less than the estimate and so that made me very happy. They also went out of their way to investigate whether some More

by mmarkis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I think his name was Chris. Hard to remember
Mar 26, 2022 -

AutoNation Ford Scottsdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

March 22, 2022

have been taking my trucks to this dealer for service for over 15 yrs. kevin morgan always is the best in service to take care of my needs. never any attempts for upcharge repairs. integrity goes a long w More

by jbware
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
kevin morgan
Mar 26, 2022 -

AutoNation Ford Scottsdale responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Scottsdale. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 21, 2022

Out of state visitor with dead battery. Took us right in and replaced the battery. More

by konamac
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Female service advisor and manager Mark
Mar 26, 2022 -

AutoNation Ford Scottsdale responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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