AutoNation Ford Scottsdale - Service Center

My service advisor Adam was great he answered all my questions and was able to take care of all the problems with my truck questions and was able to take care of all the problems with my truck More

I appreciate the honesty and diligence of my new service advisor Adam Silverstein. He is my connection to getting my service work scheduled and completed. advisor Adam Silverstein. He is my connection to getting my service work scheduled and completed. More

Good service department but takes too long for general service with no cars available for use during service. service with no cars available for use during service. More

1132 SPRING EVANS Was just awesome. Very professional. Can’t ask for anything more. Th Very professional. Can’t ask for anything more. Th More

Very dissatisfied with the service I received. I had a 7 AM appointment. I arrived at 6:45 AM. I called numerous time during the day and the service had not begun. I called again at 3 PM and was t I had a 7 AM appointment. I arrived at 6:45 AM. I called numerous time during the day and the service had not begun. I called again at 3 PM and was told that my car was second in line. At this point I said to just forget it and return the car to me. There didn't seem to be any level of apology for the delay. I ultimately met with Tony Archuleta who did apologize and said there was no reason for what had happened and did offer to make it right. I will be very hesitant before I return to this dealership. More

I was on a road trip and my DEF indicator kept triggering on my '21 F250 threatening to go into crawl mode (at just 7K miles). I had 900 miles to go to get home. I stopped by AN Ford, I explained the situ on my '21 F250 threatening to go into crawl mode (at just 7K miles). I had 900 miles to go to get home. I stopped by AN Ford, I explained the situation to one of the service advisors, Spring E. She shared they were very backed up, but understood my situation and would do her best to fit me in. I left the truck and 24 hours later Spring called to share they fixed the issue and it was under warranty. Spring and the Diesel Tech really represented both Ford and AutoNation well. While I don't live in the area, Autonation will continue to earn my business in Denver. If you need to service your Ford in the Phoenix area you should do business with there folks. More

Dealership handled my appointment very well. Mark that waited on me was excellent. Him being the cashier was hard for him because he had so many appointments waiting. Mark that waited on me was excellent. Him being the cashier was hard for him because he had so many appointments waiting. More

Good service. Mark the service manager goes above and beyond for his customers. Thank you! Mark the service manager goes above and beyond for his customers. Thank you! More

The response was slow when I asked what was the status of my vehicle. There were greasy handprints on my steering wheel and the dome of the car. Rental cars used to be available on your lot. I wish you would my vehicle. There were greasy handprints on my steering wheel and the dome of the car. Rental cars used to be available on your lot. I wish you would do that again as Enterprise is inconvenient. The work on my car was done correctly. More

Excellent customer service, clean dealership, friendly employees, waiting area very comfortable..I have purchased two pickups here and both experiences were excellent employees, waiting area very comfortable..I have purchased two pickups here and both experiences were excellent More