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AutoNation Ford Scottsdale - Service Center
Scottsdale, AZ
764 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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764 Reviews of AutoNation Ford Scottsdale - Service Center
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May 08, 2022
Kevin in service department was on top of it! Thank you service guys and gals for getting my truck in and out and fixing that noise coming from my F150. You guys ROCK! Thank you service guys and gals for getting my truck in and out and fixing that noise coming from my F150. You guys ROCK! More
by KimB
Employees Worked With
Kevin
May 06, 2022
Kendra did a great job with explaining what was needed for my car and letting me know about progress. She was sympathetic to the bill for the repair and very friendly as well. for my car and letting me know about progress. She was sympathetic to the bill for the repair and very friendly as well. More
by jhkoot
Employees Worked With
Kendra
May 06, 2022
This dealership was clean and pleasant to wait for service. I was greeted in a timely manner upon arriving. Unfortunately I had to wait over 2 hours for an oil change but my technician told me that service. I was greeted in a timely manner upon arriving. Unfortunately I had to wait over 2 hours for an oil change but my technician told me that ahead of time. More
by ltlbug314
Employees Worked With
Mark Hudon
May 06, 2022
I brought my car into the dealership pursuant a recall notice from Ford. I was greeted in a timely manner upon arriving. I didn't have the time to wait for my vehicle to be serviced and was shuttled to notice from Ford. I was greeted in a timely manner upon arriving. I didn't have the time to wait for my vehicle to be serviced and was shuttled to my office. The dealership was clean and comfortable to wait for the shuttle. Tiffany was genuinely interested in making sure that I was satisfied. I would recommend this dealership for service. More
by mjs_51
Employees Worked With
Tiffany
May 05, 2022
Scheduled an appt for my airbag recall, with the recall number and VIN of my car 1 week into the future. Dropped off at scheduled time and was told the car would be ready that afternoon. I wasn't told that number and VIN of my car 1 week into the future. Dropped off at scheduled time and was told the car would be ready that afternoon. I wasn't told that it wouldn't be ready that day until after 4pm when I called. No call from dealer. Airbag replacement was done the next day and I picked up the car at 4:30 the 2nd day. After having my car for 2 full days, they did not do the multipoint inspection. In fact, I have a TPMS error on my dash which was still there when I picked it up with no mention of diagnosing or repairing it. No communication. Intentionally did not do MP Inspection like it says they do on the web. Stay away from Autonation Scottsdale. More
by Phx Mike
Employees Worked With
Joseph G, unknown service advisor
May 05, 2022
Was in for a standard service and inspection. You could not rotate wheel as could not find wheel lock key. I was told I could go with no charge. However I did not get a work order for the serv You could not rotate wheel as could not find wheel lock key. I was told I could go with no charge. However I did not get a work order for the service done so I do not know what service was done. More
by Gordon
Employees Worked With
Do not know as did not get work order.
