AutoNation Ford Scottsdale - Service Center

I trust AutoNation's guidance, workmanship, and telling ya, trust their honesty on whether or not I need something fixed. Started taking my 2017 Explorer to AutoNation when I moved here 3 years ago, and t ya, trust their honesty on whether or not I need something fixed. Started taking my 2017 Explorer to AutoNation when I moved here 3 years ago, and they keep up what they have going, I plan to keep trusting them for top notch service. Thanks Kevin M., I appreciate all your help. You're a pleasure to work with. See ya in 6 months! More

Attentive pleasant service manager . Provided rental car when service visit was extended and gave 10% discount Provided rental car when service visit was extended and gave 10% discount More

Felt I was in SAFE hands with Kevin! He made sure we had total communication!! He made sure we had total communication!! More

I received a safety recall letter. Since I am traveling a lot this summer my service provider “fit” me in on a Saturday so that I could leave town on Sunday. This kind of service is wh Since I am traveling a lot this summer my service provider “fit” me in on a Saturday so that I could leave town on Sunday. This kind of service is what I have come to expect at this dealership. He is always willing to listen and go the extra mile for his customers. More

Terrific service! Kevin is the best service rep! Autonation Ford has all the conveniences needed to provide customer comfort! Kevin is the best service rep! Autonation Ford has all the conveniences needed to provide customer comfort! More

I was pleased with the service received at Auto Nation Scottsdale... will return again the future Scottsdale... will return again the future More

Very satisfied with the customer service and my advisor Jesus. I will be returning again. Jesus. I will be returning again. More

Service advisor Robert/Mark ruined the experience. Please make your employees go by the name they are refered as not as whatever they choose. All other employees were great. Mark the service manage Please make your employees go by the name they are refered as not as whatever they choose. All other employees were great. Mark the service manager understood and tried to make the situation better. The gal that runs the phone was outstanding, she took the time to understand and make it right. Robert/Mark needs some better customer service training, maybe from the gal answering the phones. More

The Service Department is always superior to any Service Department that I have previously used. Department that I have previously used. More

Awful. Terrible communication. Didn’t fix half of the things I requested be fixed. What was suppose to take a few days took two weeks. Terrible communication. Didn’t fix half of the things I requested be fixed. What was suppose to take a few days took two weeks. More