AutoNation Ford Scottsdale - Service Center

Every ]thing went smoothly, Kevin know what he was doing . will be back to have my breaks to be fixed . will be back to have my breaks to be fixed More

The service went nice & smoothly & James was very helpful! It was a very nice and easy experience! helpful! It was a very nice and easy experience! More

They are alway very kind andprofessional, My truck is always done when they say it will be done. The pickup and drop off service can't be beat. always done when they say it will be done. The pickup and drop off service can't be beat. More

Clean facility, prop service, friendly staff and availability of cold water and hot drinks. Thank you availability of cold water and hot drinks. Thank you More

From walking in to waving with my truck, the experience was very professional. I appreciated them giving me an overall look and heath of my truck. was very professional. I appreciated them giving me an overall look and heath of my truck. More

Very impressed with the great service I receive from James Mcbride in the service department. James Mcbride in the service department. More

Kevin was my service advisor, he was great to work with and kept me updated on the status of my vehicle and kept me updated on the status of my vehicle More

Service Department is incompetent. Had F150 serviced including a transmission flush at their recommendation although I was having no issues. 2000 miles later, transmission toast! Didn Had F150 serviced including a transmission flush at their recommendation although I was having no issues. 2000 miles later, transmission toast! Didn’t want to provide a loaner but finally got a discounted rental car ( or so I thought). When I go to pick up the rental, nobody knows what I’m talking about and it was too late to get one after I had gotten off work early to get this done. They have lost a loyal, lifelong customer who has bought multiple vehicles from them. More

Took my vehicle in on a Friday. Dealership did nothing with it until Tuesday. Communication was poor at best, when you call the service center the phone just rings, they dont answer Dealership did nothing with it until Tuesday. Communication was poor at best, when you call the service center the phone just rings, they dont answer. I didnt trust the service advisor, they didnt seem to understand the issue and recommended I replace everything immediately took the car to another shop as soon as I could. More

My service advisor, Kevin, is always great to work with. He has been my advisor for many years with all of my vehicles. He's always keeps me in the know regarding the progress of my vehicle. He is definitel He has been my advisor for many years with all of my vehicles. He's always keeps me in the know regarding the progress of my vehicle. He is definitely the best! More