AutoNation Ford Scottsdale - Service Center

Quick, friendly communication. Its rare to find service advisors that have a personality these days. Its rare to find service advisors that have a personality these days. More

I took my car in for a recall and was given a rental car and provided excellent service! I would highly recommend to anyone needing work done on your vehicle. It’s not always easy finding time to have work and provided excellent service! I would highly recommend to anyone needing work done on your vehicle. It’s not always easy finding time to have work done on your vehicle and autonation ford made it easy on me! More

Great communication! I have every confidence in the service department of this dealership. I appreciate the reminders! I have every confidence in the service department of this dealership. I appreciate the reminders! More

Took our car in for a service appointment and needed to leave it overnight. Jesse clearly communicated to us the process and estimated time of completion, and he was able to accommodate us with transportat leave it overnight. Jesse clearly communicated to us the process and estimated time of completion, and he was able to accommodate us with transportation. The work was completed as promised. Jesse was pleasant to work with and he made the process smooth. More

AutoNation Ford Service department was great! I brought my Edge in for it's 30k service and they did an excellent job of servicing my vechile. Special shout out to the Service Manager for stickin I brought my Edge in for it's 30k service and they did an excellent job of servicing my vechile. Special shout out to the Service Manager for sticking to what he had quoted me despite that service prices had risen. AutoNation Ford has and always continues to be my only Service Department that I will bring my Edge to for all my service needs. More

Very helpful great job! ! Always take care of all my problems. Super people. Can’t say more. ! Always take care of all my problems. Super people. Can’t say more. More

I took some time for my service but it was no fault of the dealer. It seems they were short of help. I appreciate this dealership. the dealer. It seems they were short of help. I appreciate this dealership. More

Service only -Spring was great customer service she went an extra mile. I have a used Ford I did not buy there and they always act like I did. My new one is do electronic and Elias was coming back from lunc an extra mile. I have a used Ford I did not buy there and they always act like I did. My new one is do electronic and Elias was coming back from lunch with food in hand last Sunday and took 5-8 minutes to help me understand. Thank you for the extra mile - good one huh - your staff went for me for no other reason than they were trained in great customer service and it showed. 💯 More

I'm shocked by all the good reviews. I've had issues every time. Currently they claim the only way to diagnose an electrical drain is to duplicate it, so want to hold the car indefinitel I've had issues every time. Currently they claim the only way to diagnose an electrical drain is to duplicate it, so want to hold the car indefinitely since it is random. That's not how it's diagnosed. They also refused to handle a recall at the same time saying they aren't doing these till end of year-but Camelback Ford had no problem doing both at same visit. They also refused to handle the 4g module upgrade saying they just aren't doing them!! More

I had a recall on my Fusion that needed to be completed. I was checked in immediately and the service was completed in a few hours. The service was competent and quick. I was checked in immediately and the service was completed in a few hours. The service was competent and quick. More