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AutoNation Ford Scottsdale - Service Center

Scottsdale, AZ

4.1
764 Reviews

764 Reviews of AutoNation Ford Scottsdale - Service Center

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August 04, 2022

Spring attended my request right away. Took notes of what my car need. She called timely to pick my car. I went for a recall and oil change. The only inconvenient is that the sticker for More

by nyip
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spring Evans
Aug 07, 2022 -

AutoNation Ford Scottsdale responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

August 03, 2022

Very pleased with the sales and service department. Purchased a 2020 Ford Ranger with no pressure or hassle. I do take my truck in for schedule oil changes and maintenance. Very friendly and helpful More

by steveperkins60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adele in sales and Kevin in service.
Aug 05, 2022 -

AutoNation Ford Scottsdale responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 01, 2022

All went well… my vehicle was taken timely, all work explained and completed with pickup efficiently handled. More

by Rjguerrerio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James McBride, service
Aug 03, 2022 -

AutoNation Ford Scottsdale responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

August 01, 2022

Sales and support employees are friendly and knowledgeable. The showroom and waiting area is always spotless. More

by Withanewierck
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany
Aug 03, 2022 -

AutoNation Ford Scottsdale responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 01, 2022

Kevin was good, helping me when I needed to drop my car off early, and keeping me informed about the status of the repairs. More

by meeshy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Aug 03, 2022 -

AutoNation Ford Scottsdale responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

August 01, 2022

Very knowledgeable and professional service advisor who kept me informed during the process and addressed my concerns. More

by dfordevans
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spring Evans
Aug 03, 2022 -

AutoNation Ford Scottsdale responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

August 01, 2022

My Service Manager, Kevin Morgan, always does an outstanding job for me. He is worth at least TEN Stars for what he does for me. Kevin is the BEST! More

by gm4769
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Morgan, Service Manager
Aug 03, 2022 -

AutoNation Ford Scottsdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kevin here at AutoNation Ford Scottsdale! If you have any further questions, please give us a call. We're always happy to help! Take care!

July 30, 2022

Great service. When they couldn’t help with a rental, they did everything the could to find a rental the next day and get me on my way. Will be back. More

by austinnavarro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffang
Aug 02, 2022 -

AutoNation Ford Scottsdale responded

Hi Austinnavarro, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 29, 2022

Very friendly and professional associates. I always take my explorer to the AutoNation Ford . Thank you! More

by maskayman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spring Evans
Aug 02, 2022 -

AutoNation Ford Scottsdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 29, 2022

Awesome service. Very prompt. Even cleaned the engine compartment. Can’t remember any other dealer doing that in the past. I will be back More

by Knutn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Morgan
Aug 02, 2022 -

AutoNation Ford Scottsdale responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

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