AutoNation Ford Scottsdale - Service Center

They replaced the master cylinder charged me 500 dlls and all what it was …a dirty connector, im still waiting for a refund. all what it was …a dirty connector, im still waiting for a refund. More

Very smooth and professional in and out service. Very happy with the experience. Highly recommended. Mark made it a pleasure. Very happy with the experience. Highly recommended. Mark made it a pleasure. More

Recall on my Escape was done fast and efficiently. Service Adviser Mr. McBride was very courteous and helpful and got me in quickly. Service Adviser Mr. McBride was very courteous and helpful and got me in quickly. More

My service advisor, Spring Evans, did an outstanding job providing excellent customer service on the issue I had with the suspension on my Ford Explorer. This is the second time I have had he r to work with providing excellent customer service on the issue I had with the suspension on my Ford Explorer. This is the second time I have had he r to work with and will continue to request her as my service advisor into the future. More

It took three weeks to obtain an appointment fr 3 recalls on my 2014 Ford Fusion. I had them check some other possible repairs and they held my car for 6 days including the weekend. Then hey charged me $549 on my 2014 Ford Fusion. I had them check some other possible repairs and they held my car for 6 days including the weekend. Then hey charged me $549 to diagnose an HVAC issue and estimated $2,500 of repairs for a total of $,3,049. I got the car repairs elsewhere for $2,000! Service manager was nice and tried to help, but at the end of the day he simply h=gave me the coupon discount I presented. Robert, the service advisor was helpful and responsive. More

I've dealt with Kevin Morgan for 5 years. I find him honest and trustworthy, and highly recommend him to anyone. I think his team is also great, though I don't know who they are, I appreciat I find him honest and trustworthy, and highly recommend him to anyone. I think his team is also great, though I don't know who they are, I appreciate them. More

Kevin Morgan has always been responsive to service all my Ford's over several years. I highly recommend Kevin to anyone seeking an experienced and personable service technician. Ford's over several years. I highly recommend Kevin to anyone seeking an experienced and personable service technician. More

Attentive, customer service driven team, that values your time. And always looking at ways to improve. time. And always looking at ways to improve. More

Very difficult to get through to make an appointment. Actually had to drive to facility and then made an appointment for several days later. Actually had to drive to facility and then made an appointment for several days later. More

Went in for oil change had the battery checked ended up needing a new battery the old battery was two years old so got the battery no charge Then it was time to change the spark plugs so I had that done! T needing a new battery the old battery was two years old so got the battery no charge Then it was time to change the spark plugs so I had that done! Then there was noise in the water pump so I had that fixed and I asked the mechanic about a drip of antifreeze in cold whether he new it was the o ring I was glad to get that fixed It was Great to get all that done at one time! More