AutoNation Ford Scottsdale - Service Center

Superb customer service. Jason was very professional and kept me informed along the way. Waiting room was perfect to work out of while I was waiting for my oil change. Jason was very professional and kept me informed along the way. Waiting room was perfect to work out of while I was waiting for my oil change. More

My service advisor, Spring Evans, gets an A+ for great service. Everything completed in a time frame that I requested. Customer service is a dying art but not for her. service. Everything completed in a time frame that I requested. Customer service is a dying art but not for her. More

The 5,000-mile servicing on my Fusion was completed in good time, shorter than I had even expected. The waiting area is comfortable, with good wi-fi, and the coffee is quite good. Better yet, my service a good time, shorter than I had even expected. The waiting area is comfortable, with good wi-fi, and the coffee is quite good. Better yet, my service advisor, Spring Evans, was very kind in taking the time to answer all my questions. A very good experience. More

Good service and was explained what was done and what to look for from the truck look for from the truck More

They took care of all my concerns. My truck was ready when they told me it would be. My truck was ready when they told me it would be. More

AutoNation Ford Scottsdale is reliable and committed to the consumer. A great experience as always. Jason communicated very well and the tech did a super job! the consumer. A great experience as always. Jason communicated very well and the tech did a super job! More

It is not often that service places under promise and over deliver. My last service visit exceeded my expectations. James McBride went above and beyond taking care of a last minute detail that was unexpe over deliver. My last service visit exceeded my expectations. James McBride went above and beyond taking care of a last minute detail that was unexpected, saving me from making another trip. Thank you!!!! More

Great service rep! Easy to make appointments and done well. Left truck clean.would recommend this dealership. Easy to make appointments and done well. Left truck clean.would recommend this dealership. More

Jason was determined to get to the bottom of our vehicle problem. He was very kind and we felt cared for. problem. He was very kind and we felt cared for. More

I was told at drop off they might need to keep it 2 days, but what wasn’t made clear was that it was 2 days to diagnose the problems, plus whatever additional days needed to repair it. I wish there had been but what wasn’t made clear was that it was 2 days to diagnose the problems, plus whatever additional days needed to repair it. I wish there had been better communication at the time so I knew from the start I’d be without my car for a week. I do appreciate how the environment has changed, but communication should be better, I shouldn’t have to make several calls to the dealership to find out what is happening with my car. More