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AutoNation Ford Scottsdale - Service Center

Scottsdale, AZ

4.1
764 Reviews

764 Reviews of AutoNation Ford Scottsdale - Service Center

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October 02, 2022

New video taping of the vehicle is a nice option. Work was done correct and timely. I was to get a free oil change still cost $98, they gave me Free oil changes when I bought the vehicle, I guess More

by Doug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason - service
Oct 08, 2022 -

AutoNation Ford Scottsdale responded

Doug, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 30, 2022

Communication from my advisor was great! I was informed every step of the way! He sent me a reminder a day or two before my appointment, phoned with updates while they had the car. It wa More

by Suscamp1750
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James McBride
Oct 06, 2022 -

AutoNation Ford Scottsdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 30, 2022

The service was great and the service advisor Kevin who took care of my vehicle was very polite and respectful More

by dmc19986
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Morgan
Oct 06, 2022 -

AutoNation Ford Scottsdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. We are always more than happy to assist you if anything else comes up. Take care!

September 30, 2022

The service representative was professional and courteous. I will continue to do business at this location More

by rt.greathouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Oct 06, 2022 -

AutoNation Ford Scottsdale responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 30, 2022

Kevin Morgan takes care of us and our car. He has taken great care of all of our cars for many years. I feel confident that my car is in good running order when I leave the dealership. More

by Lindahochevar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Morgan
Oct 06, 2022 -

AutoNation Ford Scottsdale responded

Hi, we're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know! Take care!

September 29, 2022

This is my second time at Auto Nation Ford everyone I have come in contact with has been very helpful and nice to work with. Kevin in service is great to work with he always kept me informed of the statu More

by mktrish
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin
Oct 05, 2022 -

AutoNation Ford Scottsdale responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Scottsdale. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

September 29, 2022

Each encounter I have had with this dealership has been subpar beginning with the purchase and continuing through parts and service departments. Eventually I was taken care of but not until after I had to More

by scott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
several staff members including managers
Oct 05, 2022 -

AutoNation Ford Scottsdale responded

Hi Scott, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (480) 630-2827 to discuss what we can do to help.

September 29, 2022

Jason Smith was very helpful in getting my car in for service on a recall. When other people told me appointments were weeks out, he was able to get me in the next week after stopping in at the dealershi More

by amanda16
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Smith
Oct 03, 2022 -

AutoNation Ford Scottsdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 29, 2022

Service department is ABSOLUTELY outstanding! ! I was an out of town drop-in without an appointment with a serious engine issue - Mark Hudon was able to quickly assist and had me on my way. This More

by JW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hudon
Oct 03, 2022 -

AutoNation Ford Scottsdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 29, 2022

All time promises were meet and service was perfromed as requested James did a great job in keeping me informed More

by jsarnosky58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James McBride
Oct 05, 2022 -

AutoNation Ford Scottsdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

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