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AutoNation Ford Scottsdale - Service Center

Scottsdale, AZ

4.1
764 Reviews

764 Reviews of AutoNation Ford Scottsdale - Service Center

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October 13, 2022

My wife and I have been affiliated with AutoNation Ford for years. Kevin Morgan is our service representative, and he is excellent! More

by ragan8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Morgan
Oct 17, 2022 -

AutoNation Ford Scottsdale responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

October 12, 2022

My experience with AutoNation Ford has improved SIGNIFICANTLY over the past two years, I work with a rental car company so I have quite a few Ford products that end up needing service / recalls. I More

by Ben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hudon
Oct 17, 2022 -

AutoNation Ford Scottsdale responded

Hi Ben, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

October 07, 2022

James McBride and the service team are fantastic. The process was fast and communication was excellent. They replaced a recalled part I had no idea about and didn't push any unnecessary service. Grea More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James McBride
Oct 11, 2022 -

AutoNation Ford Scottsdale responded

Hi Mark, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 07, 2022

Love my new service adviser Tiffany. .she was very helpful... The addition of the video of my Explorer in service and Michael was very informative. Love it!! More

by lonnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany & Michael in the shop
Oct 12, 2022 -

AutoNation Ford Scottsdale responded

Hi Lonnie, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

October 03, 2022

My car had a recall … I was able to make an appt within a couple of days …my car was serviced within a couple of hours and received great customer service! More

by Dana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Hudon
Oct 10, 2022 -

AutoNation Ford Scottsdale responded

Hi Dana, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

October 03, 2022

Best service I have had in three visits. My service advisor Spring did a great job keeping informed on the status and got it out a few days early More

by PEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spring
Oct 10, 2022 -

AutoNation Ford Scottsdale responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

October 03, 2022

Kevin Morgan was professional, easy to work with, explained everything clearly and made the service experience easy and painless. I have been doing business here since 2012 and have always been happy More

by KR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Morgan
Oct 10, 2022 -

AutoNation Ford Scottsdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 03, 2022

Spring’s communication throughout the repair is beyond industry standards. Shane, the diesel tech is fantastic too. I’m f you have a diesel, Shane’s one of the best. More

by kris.lapado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spring, Shane
Oct 10, 2022 -

AutoNation Ford Scottsdale responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

October 03, 2022

I was super pleased with the quick service I received the other day, Jason was super attentive, and both he and the technician were able to get my car fixed in a day! More

by alexjcruz94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason
Oct 10, 2022 -

AutoNation Ford Scottsdale responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 02, 2022

Prompt professional service. Would recommend this dealership and service writer to any of my friends and family More

by Larry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Smith
Oct 08, 2022 -

AutoNation Ford Scottsdale responded

Larry, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Ford Scottsdale and we hope to be of service again in the future.

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