AutoNation Ford Scottsdale - Service Center

No loaners, left bolts loose and service writer lied about having my car test driven for an issue it has. about having my car test driven for an issue it has. More

My appointment got lost in cyber world. Mike got me in still for a simple oil change and I was very thankful for that. Unfortunately, my windshield washer fluid was not topped off and the t Mike got me in still for a simple oil change and I was very thankful for that. Unfortunately, my windshield washer fluid was not topped off and the technician did not reset my oil percentage. I luckily know how to reset it myself but I just paid for service and you should expect that to be completed. They also didn’t rinse/wash the truck after which they’ve always in the past. More

The dealer was fast and efficient in dealing with my issues. This is the second time they have done excellent work for me. issues. This is the second time they have done excellent work for me. More

I feel like things have changed for the better in the last year! I believe new management is in place?! last year! I believe new management is in place?! More

Found the Service people friendly, helpful, and responsive. Jason Smith was great to work with and went the extra mile to get my car in and fixed. responsive. Jason Smith was great to work with and went the extra mile to get my car in and fixed. More

Went in for the first service (oil change) on a vehicle and it was a pleasant experience and it was a pleasant experience More

The folks always go out of their way to make any visit a pleasant experience. The service dept is professional in every way. pleasant experience. The service dept is professional in every way. More

Had a great experience, service dept is awesome! They really helped us out in a bind! They really helped us out in a bind! More

Great dealership, very helpful advisor. I was able to make a service reservation on line and when I pulled up my service advisor, Jason, was standing outside my door before I could even get I was able to make a service reservation on line and when I pulled up my service advisor, Jason, was standing outside my door before I could even get out of my truck. He knew who I was and what service I had requested. No more than 5 minutes later my truck was being pulled into the service bay. Quite impressive! More

They cannot handle the vehicles they take in for service. Whether it’s a warranty issue or anything else. Cars will sit there for weeks. Whether it’s a warranty issue or anything else. Cars will sit there for weeks. More