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AutoNation Ford Scottsdale - Service Center

Scottsdale, AZ

4.1
764 Reviews

764 Reviews of AutoNation Ford Scottsdale - Service Center

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November 16, 2022

I’ve been going to Auto Nation Ford since I bought my Thunderbird from them about 10 years ago. They have always taken good care of me and my car. They drive me home and pick me up when my car is finish More

by Kelyan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KevinMorgan, the other is no longer there
Nov 21, 2022 -

AutoNation Ford Scottsdale responded

Hello there! Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2022

Excellent service with maximum price quality ratio. Ms Spring Evans was pleasant and welcoming. She explained the process and service outcomes clearly and simply. It is easy to trust her and want to co More

by GennaroB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spring, Evans
Nov 18, 2022 -

AutoNation Ford Scottsdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 14, 2022

I rated this dealership on the basis of the service I receive every time I take my truck in. The reason I keep going back to this dealership is my service rep Kevin Morgan. He makes sure he checks my p More

by rfsonoranbbq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Morgan
Nov 18, 2022 -

AutoNation Ford Scottsdale responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Scottsdale! If you need more help, our team is available to talk -- safe travels!

November 14, 2022

This was my first time owning a Ford and first time needing service. Jason made sure my vehicle was serviced and inspected as I requested and kept me informed the entire time. The waiting area had su More

by RonP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Nov 18, 2022 -

AutoNation Ford Scottsdale responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

November 13, 2022

Brought my car in for a recall. Service was great! Car was delivered at the time promised. More

by speedygees
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spring
Nov 18, 2022 -

AutoNation Ford Scottsdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 13, 2022

Nice job prompt and courteous highly recommended first time visiting the dealership they did an outstanding job of servicing our ford Edge More

by Va.mtns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Nov 17, 2022 -

AutoNation Ford Scottsdale responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

November 13, 2022

Timely service; everything done as requested and on time or sooner. The car wash was a nice touch. More

by WES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Nov 17, 2022 -

AutoNation Ford Scottsdale responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 10, 2022

Service was great! Finished quickly and was sent a video of the inspection and recommendations for repair. Couldn't find anyone inside to get a shuttle ride. Sat aro More

by cjr136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
Nov 20, 2022 -

AutoNation Ford Scottsdale responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 10, 2022

I have been dealing with Spring for awhile now and i all i have to say she is the best in the game, if you are looking for a service advisor at Autonation Ford she is the one to go to. More

by Trevor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spring
Nov 17, 2022 -

AutoNation Ford Scottsdale responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 08, 2022

Upfront and honest when evaluating my Truck when In for service! I live they take a video of mechanic going over the inspection. More

by rmahone06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Nov 16, 2022 -

AutoNation Ford Scottsdale responded

Hi there, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

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