AutoNation Ford Scottsdale - Service Center
Scottsdale, AZ
770 Reviews of AutoNation Ford Scottsdale - Service Center
I’ve have my car in for routine maintenance a couple times at this dealership and the experience is always pleasant. Staff is friendly and knowledgeable. The waiting room is clean and spacious. My ca times at this dealership and the experience is always pleasant. Staff is friendly and knowledgeable. The waiting room is clean and spacious. My car is always treated well and I’ll definitely be back. More
Charges for services not rendered. Keith in service called me to change my poor review after I was scheduled to come and get the remaining service they never completed. He called me to Keith in service called me to change my poor review after I was scheduled to come and get the remaining service they never completed. He called me to change my poor review. Keith, the customer isn’t there to help you build good reviews. That’s your concern which helps you, not the customer. The way life actually works is when you make mistakes of charging for services never rendered, on a vehicle which is one of life’s biggest financial investments, you’ll learn people won’t appreciate that and you get bad reviews. That’s how this works my man. More
Jeremy Greathouse was professional, friendly, followed through. The services were completed as expected. The facilities were clean and orderly. through. The services were completed as expected. The facilities were clean and orderly. More
We had a great experience with the Service Department. Chris was my advisor and was honest and followed through on time with everything he said he would do. Chris was my advisor and was honest and followed through on time with everything he said he would do. More
Great service advisor named James. Really like the dealership and management. Unfortunately, since Ford Corp has evidently decided to play to the woke crowd, I’ll avoid Ford service an Really like the dealership and management. Unfortunately, since Ford Corp has evidently decided to play to the woke crowd, I’ll avoid Ford service and when I trade, it won’t be a ford. (I currently have 2 Expeditions and a Mustang.) Too bad; they should stay out of culture issues and sell their product. More
I called 4 times over a 2 week period to set up an appointment for a srandard service, no one ever called back. Finally I was in the area and dropped by to make an appointment. I took my truck in at appointment for a srandard service, no one ever called back. Finally I was in the area and dropped by to make an appointment. I took my truck in at 8:00 in the morning and was told it would be ready in 2 to 3 hours. I called at 11:30 and it wasn't done, even though nothing extra was done except the standard. What is the purpose of making an appointment? what is I was waiting? More