AutoNation Ford Scottsdale - Service Center

‘21 F350 Tremor Lariat - I’ve left two negative reviews in my life; both for this service dept. The good is, after 3 weeks, they fixed it. But….. 3 weeks… zero contact… WHY don’t you call, email, or tex in my life; both for this service dept. The good is, after 3 weeks, they fixed it. But….. 3 weeks… zero contact… WHY don’t you call, email, or text with updates???? Since I got the truck, at every regular service, I tell them, “There’s a leak, please check it.” They say “it’s nothing.” The battery had manufacturing defect n leaked acid that finally destroyed the wiring harness. DON’T expect to call this service dept n speak to someone; you will get voicemail only n they don’t actually return calls. ALL calls not returned until finally… weeks later…service manager called after I called dealership manager. More

I have always had my service done at AutoNation Ford for over 25 years. I have been very satisfied with the service. over 25 years. I have been very satisfied with the service. More

Very Professional , no need to worry about my car while they fixed my recall on my car they fixed my recall on my car More

Professional from vehicle drop off to pick up. Will definitely return for future service for my vehicle. Will definitely return for future service for my vehicle. More

Bought a new truck and can not get it serviced at dealership. I spent months having emails on recalls ignored, was finally able to book an appointment and they did not have the items in stock to comp dealership. I spent months having emails on recalls ignored, was finally able to book an appointment and they did not have the items in stock to complete the recalls and parked my truck in the lot and forgot that I was waiting in the lobby. Took a day off work to get this done, and nobody ever told me I was waiting in the lobby for hours for nothing. So not I have a new truck that I can not get serviced from this dealer. More

Great customer service from start to finish. When I called to schedule my service, the customer service rep was kind and got my car schedule asap. When I arrived, the person who checked me in wa When I called to schedule my service, the customer service rep was kind and got my car schedule asap. When I arrived, the person who checked me in was very welcoming and told me exactly what services were going to be completed and timeline. I had to leave my car for several days but it was completed on time. More

It should not take 3. 5 hours to get an oil change. You make an appointment you should get your car serviced at that time. 5 hours to get an oil change. You make an appointment you should get your car serviced at that time. More

AutoNation Ford is the best place to have my Ford Escape serviced. Chris Austin is a fine service advisor. There was an issue with my service, and Chris made it right the very next day. serviced. Chris Austin is a fine service advisor. There was an issue with my service, and Chris made it right the very next day. More

Managers are always polite and friendly. and knowledgible, maintenance and repairs are done in a timely manner and knowledgible, maintenance and repairs are done in a timely manner More

Excellent customer service! Take care of us well every visit! Thank you Auto Nation Ford Scottsdale! Take care of us well every visit! Thank you Auto Nation Ford Scottsdale! More