AutoNation Ford Scottsdale - Service Center

Great customer service from start to finish. When I called to schedule my service, the customer service rep was kind and got my car schedule asap. When I arrived, the person who checked me in wa When I called to schedule my service, the customer service rep was kind and got my car schedule asap. When I arrived, the person who checked me in was very welcoming and told me exactly what services were going to be completed and timeline. I had to leave my car for several days but it was completed on time. More

It should not take 3. 5 hours to get an oil change. You make an appointment you should get your car serviced at that time. 5 hours to get an oil change. You make an appointment you should get your car serviced at that time. More

AutoNation Ford is the best place to have my Ford Escape serviced. Chris Austin is a fine service advisor. There was an issue with my service, and Chris made it right the very next day. serviced. Chris Austin is a fine service advisor. There was an issue with my service, and Chris made it right the very next day. More

Managers are always polite and friendly. and knowledgible, maintenance and repairs are done in a timely manner and knowledgible, maintenance and repairs are done in a timely manner More

Excellent customer service! Take care of us well every visit! Thank you Auto Nation Ford Scottsdale! Take care of us well every visit! Thank you Auto Nation Ford Scottsdale! More

Service Center was excellent. I had no issues. I usually bring my car here for service. I had no issues. I usually bring my car here for service. More

AutoNation Ford, Scottsdale is terrible. To replace my car keys, they kept my car for over a week and didn not respond to my calls for status. They piecemealed rerquirements for documenta To replace my car keys, they kept my car for over a week and didn not respond to my calls for status. They piecemealed rerquirements for documentation like they had never done this before which rerquired me to spend on several Uber trips to the dealership. Phone calls and text msgs were routinely ignored and they left me in the dark until I finally had to hire an Uber to find out if my car was ready for pick up. NEVER AGAIN More

Was very happy with your customer service and support team everyone was very knowledgeable and helpful team everyone was very knowledgeable and helpful More

Was a great experience having an oil change and service for my car. Very kind and knowledgeable staff. Chris worked out the procedure quick and smart ! And the invoice was transparent and itemized. for my car. Very kind and knowledgeable staff. Chris worked out the procedure quick and smart ! And the invoice was transparent and itemized. More

I was on a tight schedule and needed service done quickly. Jeremy stepped up and managed to get the work done 1.5 hours ahead of when he thought it could be done. quickly. Jeremy stepped up and managed to get the work done 1.5 hours ahead of when he thought it could be done. More