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AutoNation Ford Scottsdale
Scottsdale, AZ
1,301 Reviews
If you're looking for a new or used vehicle in the Phoenix area, be sure to visit AutoNation Ford Scottsdale. Our expansive showroom features all of the latest new Ford cars, trucks, and SUVs, as well as a large selection of other used vehicles for sale. Located near the intersection of Frank Lloyd Wright and Scottsdale Rd, our Scottsdale showroom just a short ways from the 101. Check out our inventory online today, then schedule a test drive today at AutoNation Ford Scottsdale.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,301 reviews
June 06, 2025
Brandon was there at 7:30 to meet me and go over a few things. I mentioned that I thought I needed brakes and he took a look at my brake fluid and it needed changed. He came in to let me know what was the things. I mentioned that I thought I needed brakes and he took a look at my brake fluid and it needed changed. He came in to let me know what was the result of the check of a few things on the car. I need new tires but the brakes ar still good. He came back with everything was completed (oil change and car wash) as I was looking at the video the technician took and said everything was completed. Brandon was very helpful and I will always ask for him for my next visit. More
by ham79hobby
Employees Worked With
Brandon in Service
June 03, 2025
From start to finish the process was completely seamless. My new 2025 Ford Mach E Premium was the easiest car I have ever bought. I looked earlier in the day at another dealership and was not impressed wit My new 2025 Ford Mach E Premium was the easiest car I have ever bought. I looked earlier in the day at another dealership and was not impressed with how they answered questions or where I could find the car configuration I was looking for. I went home, jumped on the computer and found it at AutoNation Scottsdale. I did everything over the phone and internet. Within an hour I had purchased my car and went the next day to pick it up. Completely seamless. Thank you! More
by vickioleary
Employees Worked With
Tony, Mechelle, Nicole
June 01, 2025
I would like to see a better communication between the company scheduling basic maintenance jobs like oil changes. They told me my appointment for an oil change would take 1 hour or less on an express app company scheduling basic maintenance jobs like oil changes. They told me my appointment for an oil change would take 1 hour or less on an express appointment. When I showed up, the service advisor said it would be at least two hours. He said there is no express appointments. It was completed in roughly an hour and a half. I'm okay with the time it took. Just need to get both parties on board with each other. More
by gomustangrk
Employees Worked With
Cole
May 30, 2025
Kevin did a wonderful job of keeping me informed throughout the service process, just a pity that after the 1st oil change on my mustang - It now has what Ford refers to as a Typewriter tick - with throughout the service process, just a pity that after the 1st oil change on my mustang - It now has what Ford refers to as a Typewriter tick - with no solution offered - except to say - All Mustangs do that.... More
by annamariagowland
Employees Worked With
Kevin
May 23, 2025
I worked with Adam Ummel, he not only did a great job he picked me up from the airport to give me a ride to the dealership. I would definitely call Adam again when I am in the market for another vehicle. Ev picked me up from the airport to give me a ride to the dealership. I would definitely call Adam again when I am in the market for another vehicle. Everyone I worked with at the dealership was amazing. More
by cweller0411
Employees Worked With
Adam Ummel
May 12, 2025
This dealership was amazing! We worked together for the whole process with the car in transit and then it getting delivered! We also got alot of the pricing done prior to me ariv We worked together for the whole process with the car in transit and then it getting delivered! We also got alot of the pricing done prior to me ariving to the dealership, making the purchase fast and easy! More
by Jordan Bryon
Employees Worked With
Steven
May 02, 2025
AutoNation Ford Scottsdale was extremely helpful to me when I found myself with an undrivable car over 20 miles away with possible significant engine damage. They quickly gave me an appointment and gave when I found myself with an undrivable car over 20 miles away with possible significant engine damage. They quickly gave me an appointment and gave me suggestions to get my car to their establishment. Once my car arrived, they notified me and had the car examined the next day. More
by Dave
Employees Worked With
Ashley, Kevin Morgan
April 04, 2025
Unfortunately I am not able to provide a negative star, but after my experience with their service department, I would certainly like to. In short, they picked up my truck which was great, said it would b but after my experience with their service department, I would certainly like to. In short, they picked up my truck which was great, said it would be a couple days for diagnostics, also great. But then identified the issue is water got into the junction box near battery and caused issues. Water got in because the cover was missing. This dealership is the only one who has worked on the truck. last year they tore the truck apart chasing down a water leak causing a mold smell in truck and likely didn't put the cover back on, or didn't secure it correctly. Nobody else would have touched it. But, they say it's not under warranty because water got in (Ford customer service says it would be covered - gave her case number and she can't find it)... but say I would need evidence they didn't put the cover back in properly if it was their liability. Worst part is when you review Ford site, it recommends contacting the dealer principal. Ashlee the service manager says "she has been in the car business for 10 years and has never heard the term dealer principal". She is condescending and rude. I explained the dealer principal is typically the owner, or the person running the dealership when it's corporate owned. She identified that would be Randy Jacobs, but said he doesn't have a phone number, isn't there and can't transfer me to a voicemail. She will give him my number and he will call me. Bottom line, don't trust the service department at this store. Plenty of better dealers in town. The best part.. as soon as I said I would speak with an attorney "we can't work on your car if you are going to have an attorney"... Umm, you have attorneys, why shouldn't I? More
by nomoreautonation
Employees Worked With
Ashlee "Service Manager"
