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AutoNation Ford Sanford - Service Center

Sanford, FL

4.4
582 Reviews

582 Reviews of AutoNation Ford Sanford - Service Center

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June 21, 2023

Every time I have taken my car in for service. I have received excellent service. The staff was friendly and helpful. More

by kathie
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Reza. I didn’t catch the man who worked on my tire. But he also gave excellent service.
Jun 24, 2023 -

AutoNation Ford Sanford responded

Hi Kathie, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 20, 2023

Had some early miscommunication about cost of service, manager called to listen, provide clarification, provide apology, and made amends. More

by Geigs84
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Reza
Jun 23, 2023 -

AutoNation Ford Sanford responded

Hi, thank you for taking the time to share your feedback with us. We are always more than happy to assist you if anything else comes up. Take care!

June 19, 2023

I found the dealership warm and accommodating. Kristen was especially helpful negotiating me through the process. More

by Ed Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Marks
Jun 23, 2023 -

AutoNation Ford Sanford responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 19, 2023

They completed my recall quickly and did a complimentary multipoint inspection for me. The price to check different systems for diagnostic is a bit high for me, so I did not get any other services done. More

by easterday
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory
Jun 22, 2023 -

AutoNation Ford Sanford responded

Hi, thank you for taking the time to leave us feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 16, 2023

The service I received was more than excellent. I was traveling and did not expect to be able to have my truck repaired so quickly. I would recommend this dealership to anyone who is in the Orlan More

by doncorley247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwight
Jun 19, 2023 -

AutoNation Ford Sanford responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 01, 2023

Devan helped keep me me in the loop on the status of my car and I felt he was looking out for me. Very pleased with the end result and his communication More

by don s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devan
Jun 05, 2023 -

AutoNation Ford Sanford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Sanford! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

May 31, 2023

The service department at Autonation Ford always does an excellent job. The service advisors are courteous and always willing to help. More

by Tony V
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Mathews
Jun 05, 2023 -

AutoNation Ford Sanford responded

Hi Tony, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 04, 2023

Very friendly and quick. I’m not sure what was done on recall but very quick. Thanks More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
May 08, 2023 -

AutoNation Ford Sanford responded

Hi Eric, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 11, 2023

The Diagnostic that Ford performed did not determine the root of my AC problem. I was charged for it and two unnecessary repairs before the service department finally discovered what the issue was which the More

by Marc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devin
Apr 21, 2023 -

AutoNation Ford Sanford responded

Marc, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (407) 680-0781 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

April 09, 2023

Had a part ordered, when it arrived they called to schedule me. I had to miss the appointment and they called again to reschedule me. My experience has been a dealer wouldnt go out of their way for yo More

by CT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Apr 21, 2023 -

AutoNation Ford Sanford responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

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