AutoNation Ford Sanford - Service Center

Satisfied Again! Well, you've done it again! I was very satisfied with the professionalism & detailed work on my son's car & mine. Mr. Victor Oquendo was very kind i Well, you've done it again! I was very satisfied with the professionalism & detailed work on my son's car & mine. Mr. Victor Oquendo was very kind in making sure we were taken cared of. Offered to even drive us to the mall since servicing the care would take a few hours, since I brought in both cars, but we turned down the offer. One vehicle was purchased at AutoNation of Sanford a few months ago(need to place a review on that after this review) They performed a Multi Point Inspection and the car purchased needed nothing done since it was still up to par since purchased. That made me very happy. Then my car needed an oil change which was past due, the Multi Point inspection on my car turned our great also. I was happy to hear that. I can now relax knowing the car is in very good condition, and will keep up with regular maintenance. Victor and everyone there were very professional, I even had one of your sales person from time to time come and asked me if I needed anything knowing I was waiting for our cars to be serviced. Even had a little conversation with me. The check out lady, which I did not get her name was extremely pleasant also. I've read negative comments of AutoNation and positive ones. I have to say that mine has been a pleasant experience with AutoNation of Sanford. I think people should speak up when things don't go just right so that corrections can be made, but it's equally important to speak up with things go well, and they have gone thus far with me very well. The service area employees were very pleasant along with Victor O. and in the store, just as pleasant-An overall nice experience and will go back to service my car and when in the market to purchase a new vehicle, my first selection will be AutoNation of Sanford because of my good experience there. Satisfied Customer- Carmencita N. More

Lovely service Worked with Victor who did extremely well! Very professional and helpful people. I enjoyed my service. I would absolutely return for every service I Worked with Victor who did extremely well! Very professional and helpful people. I enjoyed my service. I would absolutely return for every service I have. Could not ask for a better experience. More

Won't stand by warranty My family has a 2011 Ford Fusion a very nice car however recently we've had some problems with it it has a loose control arm and the AC isn't working My family has a 2011 Ford Fusion a very nice car however recently we've had some problems with it it has a loose control arm and the AC isn't working properly when we brought it in for service they charged us a $100 deductible and didn't fix anything no we're on our paperwork was there anything about a deductible on the warranty these people are only interested in putting your money in their pockets and not helping you with your problems and concerns with your vehicle More

I purchased a CPO 2008 Ford Edge from the dealership and have absolutely LOVED it! The greatest experience with the dealership, however, was after I purchased the car. John Doggett was not my sales person; have absolutely LOVED it! The greatest experience with the dealership, however, was after I purchased the car. John Doggett was not my sales person; however, he was so helpful with arranging my appointment with the service/auto body team. Without him, I would not have been satisfied with the service I received. He is a great asset to this team, and when I purchase my next car, I will return to this dealership and to John! More