AutoNation Ford Sanford - Service Center

John Erbe., Service Assistant Manager was fantastic and has been my Service Rep for years. Always smiles when greeting you, kind, and professional. John's the first one I call to make my service appointmen has been my Service Rep for years. Always smiles when greeting you, kind, and professional. John's the first one I call to make my service appointments and has always been very helpful with any questions I may have. Thank You John!! The exterior and interior of my vehicle was returned clean from being serviced and service work completed well and in a positive time frame. Thank You service department. More

Scheduled 2 months prior to have recall on brake lines replacement. Hour after dropping vehicle off we got a call “THEY DID NOT HAVE PARTS”. Appointment was confirmed prior to bringing our Edge in for r replacement. Hour after dropping vehicle off we got a call “THEY DID NOT HAVE PARTS”. Appointment was confirmed prior to bringing our Edge in for repair. No one told us in advance that they did not have the parts. More

First time here , very clean dealership and plenty of parking. Salesman very professional and explained process perfectly. Started at appointment time and finished very quickly. Overall experien parking. Salesman very professional and explained process perfectly. Started at appointment time and finished very quickly. Overall experience went extremely smoothly and iam satisfied 100 percent. Will return to this dealership for future service and business. More

My car went in clean and came back to me FULL of bird s**t… so unprofessional and for a 4 to 5 hour job my car wasn’t done for a day and a half. s**t… so unprofessional and for a 4 to 5 hour job my car wasn’t done for a day and a half. More

I had the pleasure of dealing with two individuals while my car was being serviced. Both these gentlemen so deserved to be recognized for keeping me informed, Sheldon a big thank you, for your kindness and my car was being serviced. Both these gentlemen so deserved to be recognized for keeping me informed, Sheldon a big thank you, for your kindness and always getting me the answer to any questions i had! Don what a great service manager and go to person, so very helpful with warranty questions, rental car and everything in between! Every phone call answered every message left was returned and for that I am very grateful. Both of you make dealing with AutoNation Ford Service Dept a pleasure!! More

I recently had my Ford Fusion in for service due to a full engine replacement. Derek was my service consultant and miticulously walked me through the whole process. Updating me daily on the progress with full engine replacement. Derek was my service consultant and miticulously walked me through the whole process. Updating me daily on the progress with the warranty, parts etc. I have never been more satisfied with a service department in my whole life ( half a century). The car is perfect and my son is ecstatic to have it back. Thanks to everyone. More

Priscilla was were nice and did a great job taking care of me. Excellent service by her !! I have owned 7 Fords since 1994. I sure would like to be able to buy a 2022 F150 King Ranch but I am told by you of me. Excellent service by her !! I have owned 7 Fords since 1994. I sure would like to be able to buy a 2022 F150 King Ranch but I am told by your dealers that you will not make them yet. Thank you, Charles Donati 407-921-9945 More

Great customer service by the service department. Sheldon is a great service advisor. A+ is a great service advisor. A+ More

Always the best service. John has always gone above and beyond no matter how busy he is and it’s very much appreciated. beyond no matter how busy he is and it’s very much appreciated. More

I came to get my car serviced for the 60,000 mileage service. From the minute I drove in they provided great customer service and greeted me with kindness. Even though they were busy they did a great jo service. From the minute I drove in they provided great customer service and greeted me with kindness. Even though they were busy they did a great job of keeping me informed of the status of my vehicle and the cost associated. Scheduling appointments eases any worries I might have of getting my car serviced. More