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AutoNation Ford Sanford - Service Center

Sanford, FL

4.4
584 Reviews

584 Reviews of AutoNation Ford Sanford - Service Center

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August 04, 2021

My service provider was extremely professional and went out of his way to personally over see the repairs to my vehicle. His customer interface his attitude and true concerWas exemplary More

by greg.misiak1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Erber
Aug 20, 2021 -

AutoNation Ford Sanford responded

Greg, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Sanford! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 03, 2021

John has been incredibly helpful for years! He is very professional, respectful, and always ready to help. Everything is always done in a timely manner and done correctly. I highly recommend him at the Sa More

by ashleysutton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John , Bill Johnson, Dwayne Schwarz
Aug 20, 2021 -

AutoNation Ford Sanford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Sanford! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 02, 2021

Sheldon was very professional, respectful and nice! The service was o time and the timeframe expected and accurate. Everything I ask for was checked and suggestions made More

by Yollinnette.sanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheldon
Aug 20, 2021 -

AutoNation Ford Sanford responded

Yollinnette, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Sanford! If you have any further questions, please give us a call. We're always happy to help!

August 02, 2021

John Erber was incredibly helpful with our most recent visit. In fact, he has always been incredibly helpful - which is why we keep going back, and keep recommending him. A visiting relative had an unexpe More

by jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Erber
Aug 20, 2021 -

AutoNation Ford Sanford responded

Jay, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Sanford! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

August 02, 2021

Very disappointed in the whole experience. I dropped my truck off Monday morning at 7 am with admittedly difficult issues to diagnose. Rattles and intermittent issue with the lights going out. They were no More

by 98fordman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven
Aug 20, 2021 -

AutoNation Ford Sanford responded

Hello, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (407) 680-0781 to discuss what we can do to help.

August 01, 2021

I highly recommend the service department at AutoNation Ford in Sanford. John Erber is my service guy. I've used him for years. He never disappoints. He is a pleasure to deal with and is always honest and More

by Ktorresin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Erber
Aug 20, 2021 -

AutoNation Ford Sanford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Sanford! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

July 31, 2021

John has been taking care of my car for me since 2018. He’s got the best customer service and he’s always on top of things too! More

by Apeherndon1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Aug 20, 2021 -

AutoNation Ford Sanford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Sanford! If you have any further questions, please give us a call. We're always happy to help!

July 31, 2021

John has been our family’s service advisor for several years. Truthfully we were shopping around to take our cars elsewhere when he immediately solved an ongoing issue I had on one of our vehicles. He is More

by Lori.coolidge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Lisa
Aug 20, 2021 -

AutoNation Ford Sanford responded

Lori, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Sanford! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 29, 2021

Great Service and customer support. Everyone was curious and friendly. I liked the email reminders. The service advisor explained all repairs. Truck was clean with out any grease on seats or door panels. More

by Skeeters
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Erber
Aug 13, 2021 -

AutoNation Ford Sanford responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

July 28, 2021

Always painless getting my car serviced here and John is awesome for always helping me out. Waiting room is always empty which is nice and I’m able to relax in peace More

by Ululanimorgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Lisa, Bill Johnson, Dwayne Schwarz, Cory Schack, Jim Elliott, Jack Sullivan, Esteban Ramirez
Aug 13, 2021 -

AutoNation Ford Sanford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Sanford! If you have any further questions, please give us a call. We're always happy to help!

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