AutoNation Ford Sanford - Service Center

They've always been very professional. They always follow up And answer any questions I may have I would recommend Autonation Ford up And answer any questions I may have I would recommend Autonation Ford More

I brought the car in for an oil change only but in discussing the maintenance history it was found additional services were required. Steve explained everything that would be done and why it was impor discussing the maintenance history it was found additional services were required. Steve explained everything that would be done and why it was important to have these services completed. I was apprehensive because of the cost (much more than I anticipated to spend) but I knew it was necessary. Steve was able to find me some savings on the final bill too which was awesome. All-in-all, I was without the car for roughly 5 hours but since I dropped it off and used the shuttle service, it all worked without a hitch. More

From the moment I walked in the door Devan treated me with the best care, even letting me know an exact time that the car would be done, and he got it done faster!!! with the best care, even letting me know an exact time that the car would be done, and he got it done faster!!! More

John in service department is the best I have ever dealt with. Will only de with him he works around my schedule a d always gets me in and out in no more then an hour. with. Will only de with him he works around my schedule a d always gets me in and out in no more then an hour. More

Good clean service and great Personel but I wish you would bring the car wash back. would bring the car wash back. More

Logan was very helpful and courteous. They are very good at keeping you informed during the process. at keeping you informed during the process. More

I took my vehicle in for two reasons: (1) because I was having some challenges with my transmission sticking a bit on certain gears and (2) to install a new cabin air filter that was not in stock when I go having some challenges with my transmission sticking a bit on certain gears and (2) to install a new cabin air filter that was not in stock when I got my last service. Upon trying to work on the transmission, the issue got worse and ultimately required that a whole new part be order. Don was very quick to put me in a rental vehicle. While it was a little inconvenient to have to drive to Enterprise and get the rental, at least I had a car to get around in the meantime (and Autonation Ford covered it). The following Monday, I had my truck by and the new cabin air filter was installed and the transmission was working beautifully. Anthony (Tony) and Don were both really great to work with. More

My only complaint is that when they put the sticker on the window for my next service is that they put the same mileage that was on it before I had it serviced. At least they reset the system this time. the window for my next service is that they put the same mileage that was on it before I had it serviced. At least they reset the system this time. More

I had an appointment for an oil change scheduled for 1:30 and was in the area in the a.m., stopped in the service dept. to see if there was an opening and Devin, one of the service advisors, was able to obli and was in the area in the a.m., stopped in the service dept. to see if there was an opening and Devin, one of the service advisors, was able to oblige. He was very courteous, knowledgeable, and with an upbeat attitude to assist me with my request. He kept me updated on the progress as I waited in the customer service room. He gave me an estimate of completion and actually was completed earlier than his estimation. I definitely will recommend Auto Nation Ford for service and would recommend Devin as your service advisor. More

He kept me up to date during the wait process. Thank you. A d x you. A d x More