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AutoNation Ford Sanford - Service Center

Sanford, FL

4.5
582 Reviews

582 Reviews of AutoNation Ford Sanford - Service Center

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December 01, 2021

From the moment I walked in the door Devan treated me with the best care, even letting me know an exact time that the car would be done, and he got it done faster!!! More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devan Bopp
Dec 06, 2021 -

AutoNation Ford Sanford responded

Hello Matt, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Sanford. We are always more than happy to assist you if anything else comes up. Take care!

December 01, 2021

John in service department is the best I have ever dealt with. Will only de with him he works around my schedule a d always gets me in and out in no more then an hour. More

by tracy32565
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Erber
Dec 05, 2021 -

AutoNation Ford Sanford responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Sanford. We are always more than happy to assist you if anything else comes up. Take care!

November 30, 2021

Good clean service and great Personel but I wish you would bring the car wash back. More

by Mistertony1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek
Dec 05, 2021 -

AutoNation Ford Sanford responded

Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

November 26, 2021

Logan was very helpful and courteous. They are very good at keeping you informed during the process. More

by Dennis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan
Dec 02, 2021 -

AutoNation Ford Sanford responded

Hi Dennis, thanks for your praise and kind comments about our team. Drive safe, and we'll see you on the road.

November 26, 2021

I took my vehicle in for two reasons: (1) because I was having some challenges with my transmission sticking a bit on certain gears and (2) to install a new cabin air filter that was not in stock when I go More

by jbehar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Viviani, Don Mills
Dec 02, 2021 -

AutoNation Ford Sanford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Sanford! Drive safe, and we'll see you on the road.

November 25, 2021

My only complaint is that when they put the sticker on the window for my next service is that they put the same mileage that was on it before I had it serviced. At least they reset the system this time. More

by benbernard1369
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan my service writer was great , Kathleen Lisa, Dwayne Schwarz
Dec 02, 2021 -

AutoNation Ford Sanford responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 24, 2021

I had an appointment for an oil change scheduled for 1:30 and was in the area in the a.m., stopped in the service dept. to see if there was an opening and Devin, one of the service advisors, was able to obli More

by Ford Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin
Dec 02, 2021 -

AutoNation Ford Sanford responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Sanford. We appreciate your recommendation of AutoNation Ford Sanford and we hope to be of service again in the future.

November 20, 2021

He kept me up to date during the wait process. Thank you. A d x More

by pamm678
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A couple of other guys. They were both friendly and helpful
Nov 25, 2021 -

AutoNation Ford Sanford responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

November 20, 2021

Service kept me informed of all progress on repairs to my 2004 Thunderbird. Air conditioner and windshield washer were not working properly and I was delighted that all parts were still available. Very prof More

by g.b.groff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devan - Service rep., Kathleen Lisa, Dwayne Schwarz, Sydney Thorp
Nov 25, 2021 -

AutoNation Ford Sanford responded

Hi, we're happy to hear you had such a positive experience with our team! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Nov 25, 2021 -

g.b.groff responded

Highly satisfied with the service and service reps involved in repairs to my 2004 T-Bird. Devan was especially helpful in keeping me informed of all progress and time frames, especially since multiple parts had to be ordered.

Nov 27, 2021 -

g.b.groff responded

Great service and repairs made in a timely manner.

November 16, 2021

Dealership is conveniently located. Service dept is very efficient. Showroom is very comfortable and nicely appointed. More

by denkoo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Devon Bopp
Nov 21, 2021 -

AutoNation Ford Sanford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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