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AutoNation Ford Sanford - Service Center

Sanford, FL

4.5
582 Reviews

582 Reviews of AutoNation Ford Sanford - Service Center

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December 14, 2021

The new Service Director Don certainly gives 100% to customers. Great service. He really wants to help you. Larry in the truck dept also gives 100%. Nothing is too much trouble. More

by acsec
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don service
Dec 15, 2021 -

AutoNation Ford Sanford responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

December 13, 2021

Absolute nightmare! They have had my truck for over a month. Go to pick it up to find that the problem has never been fixed. I have already spent $4500.00. Then quoted for another $3800.00. For the origi More

by Mikejett86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Deven
Dec 14, 2021 -

AutoNation Ford Sanford responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (407) 680-0781 -- we hope to hear from you soon.

December 13, 2021

This Autonation is very convenient and easy to get to. Everyone is friendly and nice. More

by Davelricker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Schwarz
Dec 14, 2021 -

AutoNation Ford Sanford responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 08, 2021

Devon and his team are the best, would give them a 10 if it were available. More

by cj.maxey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
devon
Dec 11, 2021 -

AutoNation Ford Sanford responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 05, 2021

Had my 10K service and Derek took excellent care to keep me informed throughout the entire process. Great customer service! More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Matthews
Dec 07, 2021 -

AutoNation Ford Sanford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 05, 2021

Always very professional and they give amazing service. My rep John Erber continues to take great care of my vehicles and my daughters shoe drive them. More

by Peter_leduc2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Erber
Dec 08, 2021 -

AutoNation Ford Sanford responded

Hi, we really appreciate your feedback! Don't hesitate to call us if you ever need anything. Be safe on the road!

Dec 08, 2021 -

Peter_leduc2003 responded

thanks

December 04, 2021

I recently went to AutoNation for an oil change and was very happy with my service. They also checked my tires and put in additional air. More

by bhsimcoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Lisa, Dwayne Schwarz, Sydney Thorp
Dec 07, 2021 -

AutoNation Ford Sanford responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 03, 2021

Service upon arrival was prompt. Service rep was friendly and courteous. Vehicle was delivered on time. Thank you Courtesy Ford. More

by Kosy7354
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember his name
Dec 07, 2021 -

AutoNation Ford Sanford responded

Hi, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

December 02, 2021

They've always been very professional. They always follow up And answer any questions I may have I would recommend Autonation Ford More

by Taggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Bopp
Dec 06, 2021 -

AutoNation Ford Sanford responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Sanford. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

December 01, 2021

I brought the car in for an oil change only but in discussing the maintenance history it was found additional services were required. Steve explained everything that would be done and why it was impor More

by brianj320
Recommend Dealer
Yes
Employees Worked With
Steven
Dec 05, 2021 -

AutoNation Ford Sanford responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Sanford. We are always more than happy to assist you if anything else comes up. Take care!

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