AutoNation Ford Sanford - Service Center

Very bad experience on my last service , a job that would last 3 or 4 hours last over a week, i need to bring my truck 3 times in order to get it right Steven lack of customer service last 3 or 4 hours last over a week, i need to bring my truck 3 times in order to get it right Steven lack of customer service More

Electrical problem covered by warranty not fixed, actually made worse. Then they tried to tell me to take care of the tech who got it covered by the warranty. Problem still not fixed and they have th actually made worse. Then they tried to tell me to take care of the tech who got it covered by the warranty. Problem still not fixed and they have the car back to me without checking. Extremely disappointing. More

LOVE Autonation Ford! They always treat me like a valued customer and strive to make my experience as pleasant as possible. The service department ensures my vehicle is repaired promptly and delivered as qu customer and strive to make my experience as pleasant as possible. The service department ensures my vehicle is repaired promptly and delivered as quickly as possible. They communicate regularly with me on the status of my vehicle. The service manager, Don, truly cares about his customers too! He provides exceptional customer service, ensuring every customer is satisfied with his team’s performance. I won’t take my Explorer anywhere else! More

Derrick and Devin were both very friendly, curteous, knowledgeable and accommodating. They made my visit to service very pleasurable. knowledgeable and accommodating. They made my visit to service very pleasurable. More

Excellent services, Great services appointment, excellent care of me, Jonh in diesel department he is a great human being. every one is friendly and nice. Thank you! care of me, Jonh in diesel department he is a great human being. every one is friendly and nice. Thank you! More

Service provided on time and as expected. Car was washed upon return. Online scheduling was not accessible requiring phone call to schedule service. upon return. Online scheduling was not accessible requiring phone call to schedule service. More

This service call went beautifully. The car was worked on soon after our appointed time and was ready when the service manager said it would. Everyone was courteous, friendly, and efficient. the only very mi soon after our appointed time and was ready when the service manager said it would. Everyone was courteous, friendly, and efficient. the only very minor criticism I might have is that when I came to pick up the vehicle, it took 10 minutes or so before a service person appeared that could process the paperwork and release the car. I emphasize that this is a minor criticism as everyone was busy attending other cars... More

Steven White at the Service Center is incredible. Every time I come in he gets me in and out as conveniently as possible. He explains everything to me in a way that I can understand and makes sure that I k time I come in he gets me in and out as conveniently as possible. He explains everything to me in a way that I can understand and makes sure that I know exactly what’s going on and even shows me what needs to be fixed. He treats me like top priority even with all of his appointments. Anytime I take my car and I know that it will be taken care of. He deserves a raise, the guy is just xxxx good at his job. More

Great service appointment, took excellent care of me. I will definitely keep taking my vehicle to them. will definitely keep taking my vehicle to them. More