AutoNation Ford Sanford - Service Center

brought my SUV in for oil change and tire rotation, Kathy had me in & out in 45 minutes. Its best to get early appt for fastest turn around time had me in & out in 45 minutes. Its best to get early appt for fastest turn around time More

I made an appointment for an oil change, told them I was going to wait for my truck and was informed that I was going to have priority. When I arrived for my appointment at my scheduled time, I was informed going to wait for my truck and was informed that I was going to have priority. When I arrived for my appointment at my scheduled time, I was informed that even with an appointment they were still going to take 2 hours!! This is just another complaint I have for this particular dealership. I have previously taken my truck in for minor repairs, only to have to take it back again and again because they didn’t fix the issue. I will not be taking my truck back to this dealership/repair shop again and will find a new repair shop to take my truck to. I don’t feel as if I can trust the mechanics working on my truck and it seems like they really don’t pay attention to appointments. More

Service was completed as promised and Devan was very professional and provided excellent customer service. professional and provided excellent customer service. More

Everyone was kind and courteous. It took longer than it has in the past but this was due to shortage of workers. People were not wearing masks (although I did the entire time) and I found this a little has in the past but this was due to shortage of workers. People were not wearing masks (although I did the entire time) and I found this a little distressing. More

It was my first time at AutoNation Ford. Everyone interacted with was nice, efficient and very helpful. Steve also gave me a printed out list of services that I will need done in future visits. This interacted with was nice, efficient and very helpful. Steve also gave me a printed out list of services that I will need done in future visits. This will be my new go to Ford Dealership. More

My time at the dealership was amazing. My service advisor Steven White was absolutely awesome. I would highly recommend AutoNation in Sanford/Lake Mary. Steven White was absolutely awesome. I would highly recommend AutoNation in Sanford/Lake Mary. More

Service advisor John is AMAZiNG! Thank you for all you do. Polite, professional, EXTREMELY knowledgeable! do. Polite, professional, EXTREMELY knowledgeable! More

I have complete faith and confidence that the work performed on my vehicle will be at the highest level of satisfaction, and any recommendations will be that of a certified staff member. performed on my vehicle will be at the highest level of satisfaction, and any recommendations will be that of a certified staff member. More

Excellent customer service.. very helpful and knowledgeable about the cars… I was able to find the car that fits my budget… also the service department is very helpful with help us maintaining my knowledgeable about the cars… I was able to find the car that fits my budget… also the service department is very helpful with help us maintaining my car More

Excellent dealership who took care to determine the cause and fix in short span of time. Quick turn around. and fix in short span of time. Quick turn around. More