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AutoNation Ford Sanford - Service Center

Sanford, FL

4.4
585 Reviews

585 Reviews of AutoNation Ford Sanford - Service Center

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February 19, 2022

My service was pleasant and prompt. The guest lounge was comfortable helping to pass the wait time easily. My service consultant was friendly, knowledgeable, and helpful. I look forw More

by JJF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon in service
Feb 22, 2022 -

AutoNation Ford Sanford responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 17, 2022

My sevice was unacceptable. Worse experience ever!! will not go back there for anything else again !!! More

by KAREN
Quality Of Work
Recommend Dealer
No
February 16, 2022

Very honest and trustworthy. This is the second time I have used this service location to repair my truck, this time they could've charged me a lot because I came in thinking I h More

by Razcomp96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek
Feb 17, 2022 -

AutoNation Ford Sanford responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 16, 2022

Always treat me and my car great. And can get in and out fast! Rarely have any issues. More

by Taylorbraxton1992
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Lisa, Dwayne Schwarz
Feb 17, 2022 -

AutoNation Ford Sanford responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 16, 2022

The dealership was very effiscent. They repaired our vehicle in a timely and processional manner. Their service team was very helpful and informative. More

by TMATKISSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Mills
Feb 17, 2022 -

AutoNation Ford Sanford responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 16, 2022

Really great communication and service! The team member went above and beyond for me. Will deal with again. More

by Noble420930
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Lisa, Bill Johnson, Dwayne Schwarz, Cory Schack, Jim Elliott, Jack Sullivan, Esteban Ramirez
Feb 17, 2022 -

AutoNation Ford Sanford responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 15, 2022

I went in for a recall check which took about 30 minutes according to the receipt that I was handed but was never informed my car was ready. I ended up having to got to them and ask after about 90 minutes o More

by asilva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember name. Desk closest to the waiting room if they stay the same.
Feb 19, 2022 -

AutoNation Ford Sanford responded

Hi Asilva, thank you for taking the time to share your feedback with us. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (407) 680-0781 to discuss what we can do to help.

February 12, 2022

We like the dealership. They are usually friendly and helpful. They usually take good care of our needs. More

by renitaradmer56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy in service
Feb 15, 2022 -

AutoNation Ford Sanford responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 11, 2022

The repair was done in a timely manner. It was done so that it combine two tasks saving me an extra trip to the dealership More importantly the final cost was below the estimate. Thank you all More

by Roy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Lisa
Feb 14, 2022 -

AutoNation Ford Sanford responded

Hi Roy. We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

February 08, 2022

Service advisors listened to my needs, checked my current prepaid service status, and reviewed my reported automated status reports and schedule my service to suit my availability, and performed the recommen More

by Jerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Johnson, Cory Schack, Jim Elliott, Jack Sullivan, Esteban Ramirez
Feb 11, 2022 -

AutoNation Ford Sanford responded

Hi Jerry, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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