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AutoNation Ford Sanford - Service Center

Sanford, FL

4.4
582 Reviews

582 Reviews of AutoNation Ford Sanford - Service Center

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April 20, 2022

Nice employee's in and out same day no hassles. a wash would have been nice More

by M2clever
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan in service
Apr 23, 2022 -

AutoNation Ford Sanford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you, and have a fantastic day!

April 20, 2022

They were very quick in service, changing four tires in an hour, despite warning m it may take twice as long. The price matched the estimate given earlier. More

by jlewis77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek, others involved too
Apr 23, 2022 -

AutoNation Ford Sanford responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

Apr 23, 2022 -

jlewis77 responded

Thank you for responding

April 20, 2022

It has Derek Matthews on its staff who is an excellent service person. He is thorough in assessing what needs to be done and get it done as timely as posdible More

by rmcazeau25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Matthews
Apr 23, 2022 -

AutoNation Ford Sanford responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Sanford! Drive safe, and we'll see you on the road.

April 20, 2022

Communicate was terrible. Several of our phone calls were never returned. The length of time for diagnosis and repair was too long. I'm still not confident that the problem More

by Wag_rc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steven
Apr 23, 2022 -

AutoNation Ford Sanford responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

April 18, 2022

Logan has always taken care of me with true professionalism. He listens and treats me as a friend not as a customer. The whole agents with him are that way. I feel part of a family not just a More

by Robindj88
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Logan
Apr 20, 2022 -

AutoNation Ford Sanford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 18, 2022

Service Managers are polite and prompt. They communicate well and are easily reached. Autonation Ford has been honest and forthcoming without trying to push any unneeded work. More

by gwedwards0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Lisa
Apr 20, 2022 -

AutoNation Ford Sanford responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 18, 2022

Always prompt, informative, and helpful when I'm in for my scheduled service. Thank You for being honest and affordable. More

by MP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Kottke
Apr 21, 2022 -

AutoNation Ford Sanford responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 14, 2022

Steve and Kathleen, Service Writers, explain the warranty and handled my vehicle battery problem quickly. Great service! More

by C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve and Kathleen
Apr 17, 2022 -

AutoNation Ford Sanford responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 14, 2022

Great experience, my service representative, Steven, was very courteous. The truck was ready when promised. More

by CMV1129
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathleen Lisa
Apr 17, 2022 -

AutoNation Ford Sanford responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 16, 2022 -

CMV1129 responded

great service

April 05, 2022

excellent attention from the service team especially Logan, my car was delivered on time and he always kept me up to date with the news about the status of my car parts More

by Franklin Virguez Almao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan 5 stars
Apr 08, 2022 -

AutoNation Ford Sanford responded

Hello Franklin, thank you for your kind review; we are happy to pass along your comments to Logan here at AutoNation Ford Sanford! Please don't hesitate to reach out if there's anything additional we can do for you.

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