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AutoNation Ford Sanford - Service Center

Sanford, FL

4.4
582 Reviews

582 Reviews of AutoNation Ford Sanford - Service Center

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April 29, 2022

The first time I had an oil change done a flap under the car was left loose. The next day I discovered this when the car pulled terribly on the highway. Instead of apologizing, I was told they could not get More

by KF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Numerous employees
May 02, 2022 -

AutoNation Ford Sanford responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Sanford take our reviews very seriously. If you'd like, please contact our General Manager at (407) 680-0781. We'd appreciate the chance to make your experience a positive one.

April 29, 2022

Our visit with Ford Service was a pleasure. Devin (our service advisor) was courteous, friendly and knowledgeable. He made our trip to the service department a pleasure. More

by Mwilson131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin
May 02, 2022 -

AutoNation Ford Sanford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

April 28, 2022

Went for oil change and rotation of tires (usual maintenance) however a week or so later we noticed oil dripping from our truck - I took the truck straight back to Ford Nation and explained what was More

by colemam1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am not sure the name of the young man who greeted me & took care of the situation, Dwayne Schwarz
May 01, 2022 -

AutoNation Ford Sanford responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 28, 2022

Devin (thank you) was polite and helpful. Informative. Then we finally got a hold of our boy Steve whom we used last year and he took care of us. Thanks Steve! My Ford from 2004 is riding smo More

by icomrie76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
May 01, 2022 -

AutoNation Ford Sanford responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 27, 2022

The Dealership personnel are very efficient professional and courteous, especially Devon, an excellent example of what I mean: he was efficient and thorough! More

by trapsman23@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon
Apr 29, 2022 -

AutoNation Ford Sanford responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help! Take care!

April 26, 2022

I arrived to the dealership at 6:50am for my 7 o’clock appointment for an oil change. I was the first one there and greeted by a nice gentleman who advised my service person was not there, but that he wou More

by momofthree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No clue what their names were.
Apr 28, 2022 -

AutoNation Ford Sanford responded

Hi, thank you for bringing this matter to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (407) 680-0781 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon. Take care!

April 22, 2022

David Richen was very helpful and knowledgeable in installing my Ford Performance Tune. All staff very friendly also. Work was completed in less time than estimated. Great job! More

by Grey Ghost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Richen
Apr 24, 2022 -

AutoNation Ford Sanford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 21, 2022

All the employees I have come in contact with at AutoNation Ford in Sanford have been excellent to work with. I first took my used Ford Escape there for service when I relocated to the area, and la More

by patty.mosberger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul - Service Department
Apr 25, 2022 -

AutoNation Ford Sanford responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 21, 2022

Second visit, first was some recall work. Did a great job with my oil change and tire rotation. Quick and friendly, and the shuttle took me back and forth to run one of my errands while I was More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek, Shuttle Driver
Apr 25, 2022 -

AutoNation Ford Sanford responded

Hi Ken, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

April 21, 2022

Deven, the service rep, was very helpful in getting my car serviced. Wait was longer than I would have liked, but everything was handled to my satisfaction otherwise. More

by csmarra243
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deven
Apr 25, 2022 -

AutoNation Ford Sanford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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