AutoNation Ford Sanford - Service Center

I recently had a significant coolant leak and needed a water pump replacement. Devan worked to get me scheduled for repair and we added front and rear brake replacements as well. Great job! A loyal custom water pump replacement. Devan worked to get me scheduled for repair and we added front and rear brake replacements as well. Great job! A loyal customer since 2005. Thank you. More

This dealership is wonderful. Every service advisor I have worked with over the years has provided outstanding customer service. They review the work and pricing with you prior to Every service advisor I have worked with over the years has provided outstanding customer service. They review the work and pricing with you prior to your appointment. At the completion of the service, they review your invoice to make sure you understand each component. If any additional issues are identified during your appointment, they make sure to seek your approval prior to completion. If they are unable to fit the work in that same day they work with your schedule to find a convenient time to schedule the work for a future date. They have a great team, they are efficient, honest. and provide outstanding service. Highly Recommended! More

Stephen White, the service advisor did an outstanding job of making sure a difficult service issue was repaired and corrected. He understood the problem, made sure the right tech was involved, and explain of making sure a difficult service issue was repaired and corrected. He understood the problem, made sure the right tech was involved, and explained to me before and after the repair what was involved. His follow up is terrific. Stephen make it happen! He is very knowledgeable and his interpersonal relationship skills are wonderful. More

Great service very professional great service great service great service great service great service great service service great service great service great service great service More

Derek was the customer Rep that I dealt with. He was informative and polite.I was really surprised that it ended up being cheaper to go to the Ford dealership than any other shop that I called an He was informative and polite.I was really surprised that it ended up being cheaper to go to the Ford dealership than any other shop that I called and checked with just to run a diagnostic on my vehicle Due to the engine light coming on. While I was waiting, they kept me updated. it did not take as long as I thought it was going to. More

Fantastic service. Brought my truck in for oil & filter change. Logan was very friendly and professional and had my truck finished in the timeframe promised. Brought my truck in for oil & filter change. Logan was very friendly and professional and had my truck finished in the timeframe promised. More

Devan & Don took good care of us. IDK what I would have done without them. IDK what I would have done without them. More

I have gone to this dealer for quite a while, but truthfully I go because of my service advisor John Erber. He does an amazing job every single time and I genuinely trust his opinion and input. If yo truthfully I go because of my service advisor John Erber. He does an amazing job every single time and I genuinely trust his opinion and input. If you go, ask for John and he will take care of you. More

Service Dept. is great! Never had any issues! They go above and beyond! Service write is alway personable and keeps you informed! is great! Never had any issues! They go above and beyond! Service write is alway personable and keeps you informed! More