AutoNation Ford Sanford - Service Center
Sanford, FL
582 Reviews of AutoNation Ford Sanford - Service Center
I arrived at the Seminole Ford at 4;45 on a Saturday afternoon. My truck had refused to start, then started so I went straight to Ford so I didn't get stuck somewhere. Dereck was so kind and helpful to afternoon. My truck had refused to start, then started so I went straight to Ford so I didn't get stuck somewhere. Dereck was so kind and helpful to my fear of it not starting and need to be towed. We determined the possible problem and the kind young man from service (I didn't get his Name) agreed he could look at my truck on Tuesday. They both were so helpful and reassuring and polite. My truck is repaired and Im safely back on the road. Excellent service and professional help! More
I am 75 year old woman who went into Autonation to have a oil changed and the young man name Steve got my walker out for me from the back of the car and I was in and out of there within the hour it was a w a oil changed and the young man name Steve got my walker out for me from the back of the car and I was in and out of there within the hour it was a wonderful experience More
Came in for an oil change and tire rotation. Derek Matthews was my service advisor .The service was completed by the time it was promised. Derek Matthews was my service advisor .The service was completed by the time it was promised. More
I did not feel like a valued customer at this establishment. The communication could have been so much better. Every time we got a new date that the car should’ve been done it was always pushed b establishment. The communication could have been so much better. Every time we got a new date that the car should’ve been done it was always pushed back with a very vague answer on why. What was supposed to be a “quick fix” as we were told took almost a month. Thankful for the fix but service could’ve been astronomically better. More
After three trips to the dealership and a year and a half for the same issue, I think they finally figured out what was wrong with my truck. I am extremely happy (now) that my truck is back to how it used to for the same issue, I think they finally figured out what was wrong with my truck. I am extremely happy (now) that my truck is back to how it used to drive. Could not say the same about a year ago when I was told that “oh that’s just how are your truck drives.” Don the new service manager is very good and attentive to the needs and concerns of customers. He genuinely cares about you and your vehicle. More