AutoNation Ford Sanford - Service Center

Received very nice care. Very respectful got the job done in good time even without an appt Very respectful got the job done in good time even without an appt More

Appointments are prompt and great customer service. Of their are issues they are addressed too Of their are issues they are addressed too More

Greg Jones is a very professional service advisor. Go to him with any of your vehicle needs. Great service department. Confortable waiting area with snacks and drinks. Timely repair for the service an Go to him with any of your vehicle needs. Great service department. Confortable waiting area with snacks and drinks. Timely repair for the service and recall performed. Great group. More

The service area is Clean and welcoming. The staff is accommodating and they are friendly. The staff is accommodating and they are friendly. More

Car was done on time and a couerteous service advisor made the time waiting bearable made the time waiting bearable More

Amazing! Every time I go in I have an amazing experience! Never a bad experience in 7 years. Every time I go in I have an amazing experience! Never a bad experience in 7 years. More

Appointment time was scheduled, pulled in and then pulled out in about one hour, with convenience of waiting in their waiting room. Service manager Logan Cronk was very professional, confirming my F-150 appo out in about one hour, with convenience of waiting in their waiting room. Service manager Logan Cronk was very professional, confirming my F-150 appointment and services to be rendered, keeping me abreast of the progress until completed. Check out was quick and efficient discussing all the services provided. I have seen improvements in this process over the past five years and would recommend their service department. More

I’ve been pleased with all the service every time I’ve been there.the people are always very friendly and helpful. been there.the people are always very friendly and helpful. More

I think it is time to find a new Ford Service Dealer. Customer Service was terrible right from when I arrived with no one wanting to help. I let the rep know when I booked the appointment that I needed a Customer Service was terrible right from when I arrived with no one wanting to help. I let the rep know when I booked the appointment that I needed an oil change and I needed them to look at my gas cap and sunroof as it is under warranty which she said would be no problem. When I told the rep there that I was told, the oil change guys don't do that as they will just change the oil and rotate tires. No one could look at that and would require a serrate appointment. I let the rep know I could show her quickly what I was talking about and she said no, they would need the car all day for another appointment to look at that. The previous staff there was great, but let me know they were leaving and it has gone down hill with customer service since. Will look for another Ford Dealership who cares about their customers. More

I've used this dealership for a/c repair in the past while visiting from New York. It was a pleasant experience. Now that I've moved to Florida I decided to use them for my periodic maintenance. I've ha while visiting from New York. It was a pleasant experience. Now that I've moved to Florida I decided to use them for my periodic maintenance. I've had bad experiences with Ford dealers in NY, being charged for work that was never done, so I'm naturally suspicious. After leaving the shop I stopped to check all the fluids, checked for clean oil, made sure the tires were actually rotated, and even climbed under the vehicle to check for a new oil filter. All the services I requested were done and the vehicle was clean and ready to go! One hiccup... when they brought my vehicle back to the shop they parked it in the wrong spot by mistake and the techs kept bypassing it not realizing I was waiting. When my service writer realized what happened he got it done right away. He felt bad I waited so long and didn't charge me. That's how you treat customers to make sure they come back! I will be back! More