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AutoNation Ford Sanford - Service Center

Sanford, FL

4.4
582 Reviews

582 Reviews of AutoNation Ford Sanford - Service Center

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September 16, 2022

I appreciate the communication the service center provided while they had my vehicle. Everything went smoothly and was notified as soon as the vehicle was finished. More

by Kayfin86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek
Sep 19, 2022 -

AutoNation Ford Sanford responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 16, 2022

So my last good review was a mistake. I asked the service rep to have the broken part taken out of the back and disposed of. So this morning I opened the hatchback and there was the brok More

by Jodie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Devan
Sep 19, 2022 -

AutoNation Ford Sanford responded

Hi Jodie, we are deeply disappointed by your experience at AutoNation Ford Sanford. Please call our General Manager at (407) 680-0781 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

September 16, 2022

Very good service and prices quick technicians. Easy appointments and customer service. Will definitely return More

by REESE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebekah was excellent..
Sep 19, 2022 -

AutoNation Ford Sanford responded

Hi Reese, we are very happy to have provided you with such a positive experience! If you need more help, our team is available to talk -- safe travels!

September 15, 2022

This visit was much better than the last one. People seemed more organized and I wasn't a victim of the bait and switch. More

by Jodie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devan
Sep 18, 2022 -

AutoNation Ford Sanford responded

Hello there! Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 15, 2022

Great service. They are prompt and reasonably priced. They explain service needs thoroughly. Recommend their service department to everyone. More

by e9gauntlett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve
Sep 20, 2022 -

AutoNation Ford Sanford responded

Hi , thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Sanford and we hope to be of service again in the future.

September 15, 2022

they have a system that is designed to make the experience as comfortable as possible More

by vps2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathi Kottke
Sep 19, 2022 -

AutoNation Ford Sanford responded

Hello there! We are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

September 15, 2022

Very nice and professional staff, They were very helpful and courteous.will definitely go back More

by Mllermann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
Sep 20, 2022 -

AutoNation Ford Sanford responded

Hello there! Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 12, 2022

I have been dealing with John Erber for years when bringing my vehicles in for service. He is without a doubt the best Service Advisor I have ever dealt with. I am a stickler for "fixed right the fi More

by Truckguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Erber
Sep 14, 2022 -

AutoNation Ford Sanford responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help! Take care!

September 12, 2022

I continue to come back to AutoNation Ford in Sanford even though it is an hour drive for me because of the level of customer service that I always receive. I was having difficulties with my car and tire More

by melissaterry628
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan
Sep 16, 2022 -

AutoNation Ford Sanford responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Sanford. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

September 10, 2022

Lady that helped me check in/out was nice and sweet. However, the technician did not do his job properly. The inspection paper work was filled out incorrectly, they broke my hood-prop rod and didn’t tel More

by orangenblue1096
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kathleen
Sep 14, 2022 -

AutoNation Ford Sanford responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Sanford. If you'd like, please contact our General Manager at (407) 680-0781. We'd appreciate the chance to make your experience a positive one.

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