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AutoNation Ford Sanford - Service Center

Sanford, FL

4.4
582 Reviews

582 Reviews of AutoNation Ford Sanford - Service Center

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November 11, 2022

Great service, great service advisor. Met and succeed my expectations. Will refer and use again More

by Dkonkal1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representative
Nov 18, 2022 -

AutoNation Ford Sanford responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 09, 2022

Superb service and advisor. Have had service performed previously and was happy to know that I am back on the road again. More

by Singer140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
Nov 16, 2022 -

AutoNation Ford Sanford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

November 09, 2022

Took my truck in for service. These guys figured out what was going wrong, and got her back to me in perfect shape. Great communication. The text updates were great. Exceeded More

by max
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devan
Nov 17, 2022 -

AutoNation Ford Sanford responded

Hi Max, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 08, 2022

Very professional. Gave me updates throughout me waiting for my car. Very pleased with my service manager. More

by sbishop9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin?
Nov 16, 2022 -

AutoNation Ford Sanford responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

November 07, 2022

I walk in and was greeted right away. They performed my recall quickly and I was able to get back out on the road as quickly as possible. Thank you Autonation Ford. More

by Al M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devan Bopp
Nov 15, 2022 -

AutoNation Ford Sanford responded

Hi, thank you so much for your positive comments about AutoNation Ford Sanford! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 07, 2022

Very good service and very pleasant behavior from the team.But very busy they won't listen our full requests More

by lionsteson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebekah McAnulty Customer Relations Manager; Ryan, service director
Nov 15, 2022 -

AutoNation Ford Sanford responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 03, 2022

We waited for my truck to get fix too long because of the supply or the parts needed issues, but at least Devan kept me posted about it. He called me right away when it came in and my truck got fix the same More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devan
Nov 12, 2022 -

AutoNation Ford Sanford responded

Hi Mike, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

November 03, 2022

Ryan Service Manager and John in service did a great job with solving the problems and making sure the problem was fixed. More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jodi, Lisa Parasrami
Nov 12, 2022 -

AutoNation Ford Sanford responded

Hi Jeff, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 02, 2022

These were great people to work with. Very fair and informative about up coming services I would need. More

by theruckers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven, Lisa Parasrami
Nov 10, 2022 -

AutoNation Ford Sanford responded

Hello, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

October 29, 2022

You no longer have persons in the service area I had to go and find someone to get my service started . You had about 6 people in their office area when I walked in NO ONE asked me what I was there for The More

by Retocsd187
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Steve
Nov 07, 2022 -

AutoNation Ford Sanford responded

Hi, we appreciate you taking the time to respond. The staff at AutoNation Ford Sanford take our reviews very seriously. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (407) 680-0781 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.

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